2017 BEST PRACTICEs CONFERENCES SERIES - BOOK YOUR PLACE TODAY!
EUROPE, Middle EAST & AFRICASTARTS IN:
NORTH and south americasSTARTS IN:
ORLANDO, FL USA
asia pacificSTARTS IN:
KOTA KINABALU, MALAYSIA
News : QlikView, Fourier Give TFMC a Window on its Future
Johannesburg, July 11, 2014 -- QlikView South Africa has teamed up with consulting engineers and software development firm Fourier Approach to inject future scenario planning into clients' operations – beginning with the call centre operation of The Facilities Management Company (TFMC).
Wessel van Heerden, professional engineer at Fourier Approach, explains how the Qlikview/Fourier partnership came into being.
"Fourier Approach uses 3D simulation and modelling to run various scenarios and ‘what-if' analyses for clients, providing detailed decision support for improvements to operations, capital expenditure decisions, continuous improvement programmes and other undertakings," says Van Heerden.
Using FlexSim simulation software, the company can construct, in a three-dimensional environment, client operations, allowing it to break out, analyse and optimise discrete systems by tweaking various parameters and testing the effects.
When Fourier moved to simulate the call centre operation at TFMC – a QlikView customer – the opportunity for a collaborative development partnership with the vendor became apparent.
"Ordinarily, we would run the analyses, but TFMC was able to do it themselves when we front-ended the simulation model results in QlikView, an environment that is familiar to them. In the end, we integrated the software in a combined offering."
Davide Hanan, MD of QlikView SA, says like other QlikView clients, TFMC prizes QlikView's in-memory architecture and associative query logic, which support powerful and rapid user-driven business intelligence from any data source.
Davide Hanan, MD of QlikView SA says, the joint solution approach entails Fourier making its simulation data available to QlikView, enabling customers of both to run various analyses as needed and plan proactively.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Customer Satisfaction
Published: Monday, July 14, 2014