News : QNB Launches NCR Interactive Video Teller Technology
Doha, Qatar February, 2016 -- QNB, a Financial Institution in the Middle East and North Africa introduced Interactive Teller, from NCR Corporation (NYSE: NCR), a global provider in consumer transaction technologies.
The Interactive Teller technology, located at QNB’s Al Sadd branch, allows a LIVE teller to take remote control of the ATM to assist customers with traditional transactions typically completed by tellers inside a branch. QNB customers can take advantage of the Interactive Teller technology starting February 14, 2016 at the Al Sadd Branch, which is open Sunday to Thursday from 07:30 am to 01:00 pm.
GO FOR GOLD AND REPRESENT YOUR NATION!
The 2018 13th annual Top Ranking Performers Global Awards are open until 31st Dec 2017
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
"Designed to provide remote assisted service, the Interactive Teller enables our customers to carry out the entire branch banking transactions 24/7 at the ATM, and that allows us to get closer to our customers and offer them an unrivalled experience. During this phase, the service will be available based on the branch operating hours," said Heba Al-Tamimi, General Manager of Group Retail at QNB.
Posted by: Laura Collins, Editorial Management
Today's Tip of the Day - Plan Training In Advance
More Editorial From NCR Corporation
About NCR Corporation:
NCR Corporation a provider of consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Duluth, Georgia with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.
Qatar National Bank is a Qatari commercial bank headquartered in Doha, Qatar. As of 2014, it is the second largest bank in Africa and the Middle East in terms of assets.
Published: Tuesday, February 23, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
|Bright Pattern Inc|
Bright Pattern is an effective cloud contact center software which helps businesses to simplify multichannel service. Bright Pattern’s solution features enterprise-grade architecture that offers n...
Five9 is a provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interact...
Mitel is a global provider of enterprise and small business communications solutions and services. The company focuses on blending powerful infrastructure with an intuitive human interface to deliver ...