News : Qualfon Adds Steve Tippetts as Vice President of Business Development
Mexico City, Mexico, May 31, 2016 -- Qualfon, a business process outsourcing (BPO) company and global provider of contact center services, announced the appointment of Steve Tippetts as Vice President of Business Development. Tippetts brings nearly 20 years of experience in the BPO industry and has spent the past five years in sales and account management, building long-term relationships. His expertise crosses many industries including healthcare, transportation, insurance, and communications.
Prior to his transition to sales and account management in 2010, Tippetts worked as Project Manager, SBU Manager, Ghana Site/Country Manager, Global Services EMEA Region Manager, and Vice President of International Operations. He brings to Qualfon proven capabilities in relationship management, integration management, lean Six Sigma process refinement and re-engineering, expense reduction, standardization/best practices and incentive compensation.
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"Steve’s 11 years of healthcare experience and diverse background in BPO make him a valuable addition to the team. He has built valuable relationships through providing impactful solutions for clients which makes Steve an excellent fit for Qualfon. We’re very excited to welcome him to the Qualfon family," said Doug Hoffschwelle, Chief Sales and Marketing Officer, Qualfon.
Tippetts earned his MBA from Southern Southern Utah University and a bachelor’s degree from University of Utah. He is also Six Sigma green belt certified. He resides in Sandy, Utah and has four children.
Posted by Veronica Silva Cusi, news correspondent
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Qualfon is a mission-driven BPO company, a global provider of contact center services and back-office processing, and a story of a united family. With experienced BPO leadership and a strong track record of business growth dating back to our founding in 1995, Qualfon helps companies reduce costs and deliver superior customer experiences. Today, we have over 16,500 employees serving international brands across many industries, and our 28 strategic outsourcing locations span the United States, the Philippines, Guyana, Costa Rica, and Mexico. Qualfon’s mission to “Be the Best BPO, Make People’s Lives Better” means we invest in our people and, in return, they take better care of you and your customers. Qualfon’s employee retention regularly exceeds the industry average, which creates a people-driven value chain: Our employees stay longer, providing you a higher quality service at a lower price. We "Think Big, Remember Small", and drive the difference between "what you have the right to do", and "the right thing to do".
Published: Wednesday, June 1, 2016