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News : Qualfon Appoints Prashant Cherukuri as Chief Information Officer
Mexico City, Mexico, Oct 3, 2016 -- Qualfon, a mission-driven business process outsourcing (BPO) company and contact center services provider, announced the appointment of Prashant Cherukuri as Chief Information Officer (CIO). Cherukuri leads Qualfon’s information technology and computer systems that support enterprise goals. As CIO, he focuses on IT services and operations overseeing compliance, applications, and analysis.
Cherukuri brings over 20 years of experience leading IT initiatives and supporting growth in the BPO industry. He is a highly motivated and success-driven information technology executive with an exceptional record of driving new heights in productivity, profits, and customer satisfaction.
"We are very pleased and proud to welcome Prashant to the Qualfon family," said Mike Marrow, CEO, Qualfon. "Prashant is a well-balanced executive capable of creating and delivering a realistic and cost-effective technical vision for Qualfon’s future. Plus, he has a genuine interest in customer satisfaction that will help guide our success for years to come."
Cherukuri possesses extensive expertise in global IT operations, applications, and infrastructures. His specialties include cloud and SaaS deployment and operations, enterprise architecture, application development, business intelligence, big data and predictive analytics, hybrid onshore/offshore technology delivery, call center technologies and global IT operations, as well as M&A integration. He is a hands-on leader capable of effectively bridging the gap between technology and operations, and he has excelled in partnering with business leaders to design cost-effective technical solutions with a clear return on investment.
Posted by Veronica Silva Cusi, news correspondent
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global provider of contact center services and back-office processing
Published: Thursday, October 6, 2016