News : Qualfon Expands Operations in Georgetown, Guyana, South America
Georgetown, Guyana, South America, Dec 15, 2014 -- Qualfon, a business process outsourcing (BPO) company and global provider of call center services, has expanded its operations in Georgetown, Guyana in South America to serve a telecommunications company in the U.S. The new customer care and sales support program was launched in October and further diversifies Qualfon’s work for the telecom client.
From one of Qualfon’s contact centers in Georgetown, the capital city of Guyana, a team of Qualfon representatives are working with both the telecom client as well as its outside sales companies and are providing order fulfilment services, customer care, and sales support.
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Posted by Veronica Silva Cusi, news correspondent
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More Editorial From Qualfon
Qualfon is a mission-driven BPO company, a global provider of contact center services and back-office processing, and a story of a united family. With experienced BPO leadership and a strong track record of business growth dating back to our founding in 1995, Qualfon helps companies reduce costs and deliver superior customer experiences. Today, we have over 16,500 employees serving international brands across many industries, and our 28 strategic outsourcing locations span the United States, the Philippines, Guyana, Costa Rica, and Mexico. Qualfon’s mission to “Be the Best BPO, Make People’s Lives Better” means we invest in our people and, in return, they take better care of you and your customers. Qualfon’s employee retention regularly exceeds the industry average, which creates a people-driven value chain: Our employees stay longer, providing you a higher quality service at a lower price. We "Think Big, Remember Small", and drive the difference between "what you have the right to do", and "the right thing to do".
Published: Tuesday, December 16, 2014
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