News : Qualfon to Move BV Operations to Providence
Providence, East Bank Demerara, Guyana, May 6, 2016 -- Qualfon announced that it will move its contact centre operations, currently located at Beterverwagting, East Coast Demerara (ECD), to the company’s newly built facility at Providence, East Bank Demerara.
A release from the company said that the transition is tentatively set for August 2016 and will not impact client services or personnel.
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Posted by Veronica Silva Cusi, news correspondent
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Qualfon is a mission-driven BPO company, a global provider of contact center services and back-office processing, and a story of a united family. With experienced BPO leadership and a strong track record of business growth dating back to our founding in 1995, Qualfon helps companies reduce costs and deliver superior customer experiences. Today, we have over 16,500 employees serving international brands across many industries, and our 28 strategic outsourcing locations span the United States, the Philippines, Guyana, Costa Rica, and Mexico. Qualfon’s mission to “Be the Best BPO, Make People’s Lives Better” means we invest in our people and, in return, they take better care of you and your customers. Qualfon’s employee retention regularly exceeds the industry average, which creates a people-driven value chain: Our employees stay longer, providing you a higher quality service at a lower price. We "Think Big, Remember Small", and drive the difference between "what you have the right to do", and "the right thing to do".
Published: Monday, May 9, 2016
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