News : Qualfon Unveils New Location In Harlingen
Harlingen, TX, USA, May 28, 2015 -- Qualfon unveiled its new contact center in Harlingen. It’s located on 2200 Haine Drive.
Among the attendees for the ribbon-cutting ceremony were Harlingen Mayor Chris Boswell and manager and CEO of the Harlingen Economic Department Council Raudel Garza.
The event included guest speakers from Frost & Sullivan and Qualfon's founder and chairman, Alfonso Gonzalez.
Qualfon is a global provider of contact center services. Their company plans to add programs that will benefit employees, their families and local communities.
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"Qualfon always starts with people. We care about our people and as we establish our presence in Harlingen, you will see our customized mission programs build a network of support around what our employees and what the people of Harlingen want and need," said Roberto Sanchez Mejorada, the chief mission officer of Qualfon.
With the new location, Qualfon plans to offer a variety of job opportunities in the areas of customer service, technical support, sales, customer retention programs and back-office services.
"Qualfon Harlingen is expected to bring a total of approximately 1,000-1,200 new jobs to the region over the next few years," said Mike Marrow, the CEO of Qualfon.
Posted by Veronica Silva Cusi, news correspondent
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Qualfon is a mission-driven BPO company, a global provider of contact center services and back-office processing, and a story of a united family. With experienced BPO leadership and a strong track record of business growth dating back to our founding in 1995, Qualfon helps companies reduce costs and deliver superior customer experiences. Today, we have over 16,500 employees serving international brands across many industries, and our 28 strategic outsourcing locations span the United States, the Philippines, Guyana, Costa Rica, and Mexico. Qualfon’s mission to “Be the Best BPO, Make People’s Lives Better” means we invest in our people and, in return, they take better care of you and your customers. Qualfon’s employee retention regularly exceeds the industry average, which creates a people-driven value chain: Our employees stay longer, providing you a higher quality service at a lower price. We "Think Big, Remember Small", and drive the difference between "what you have the right to do", and "the right thing to do".
Published: Friday, May 29, 2015
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