Salt Lake City, UT and Seattle, WA, USA, April 6, 2018 -- Qualtrics, a provider in experience management, has again been recognized with the Temkin Group's sixth annual Customer Experience Vendor Excellence (CxVE) Award. The award highlights organizations that help companies deliver superior customer experience through innovative products and services.
"Qualtrics established the experience management industry and is the leader in enterprise customer experience. We are grateful for this recognition, which reflects on the incredible things our customers are doing with the Qualtrics platform," said Ryan Smith, co-founder and CEO of Qualtrics. "It's more important than ever before to anticipate what your customers want and provide them meaningful experiences. Qualtrics is helping over 8,500 companies do that every single day."
Temkin Group's CxVE Awards recognizes companies that provide products and services that help companies improve the customer experience they deliver. The nominations are judged based on their capabilities, results, and client case studies. The scoring also includes feedback from their clients.
Posted by Veronica Silva Cusi, news correspondent
About Qualtrics XM:
Qualtrics is a single system of record for all experience data, also called X-data™, allowing organizations to manage the four core experiences of business—customer, product, employee and brand experiences—on one platform. Over 8,500 enterprises worldwide, including more than 75 percent of the Fortune 100 and 99 of the top 100 U.S. business schools, rely on Qualtrics.
Published: Monday, April 9, 2018
Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.