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News : Quantanite recognized as Top Voice Service Provider

#contactcenterworld, @clutch_co

Clutch, a ratings and reviews platform, has named Quantanite as a Top Voice Service Provider in its latest round of awards.

As organizations around the world continue to grapple with challenges caused by the COVID-19 pandemic, we are proudly helping firms to operate as seamlessly as possible by delivering BPO solutions for customer service, with voice and IVR being at the heart of what we do.

This has been recognized by Clutch, which recently released its list of the top-performing service providers in the United Kingdom across a variety of service lines.

Dan Vanrenen, our Chief Commercial Officer, commented: "This award is testament to Quantanite’s ongoing delivery of exceptional customer and back-office services.

Through focusing on quality and operational rigor we will continue to provide the very best service to our partners. It is our ongoing mission to develop a humans + approach using the best in tech and humans, and this is a perfect demonstration of this."


About Quantanite:
Company LogoQuantanite brings together human skills, resources, and technology. We enable clients to improve the key elements of their business being; talent, scalability, efficiencies, and the best in customer experience. With delivery centers in Bangladesh and South Africa as well as dedicated account management locations throughout Europe and the United States, Quantanite works tirelessly for every client. This includes support on the day to day requirements as well as building a long-term relationship that gets to the crux of the key challenges which each business faces.
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About Clutch:
Company LogoClutch is a B2B research and review firm for SMBs. Based in the heart of Washington, DC, Clutch provides a platform where buyers of technology services can compare and review vendors for their specific area of need.
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Today's Tip of the Day - Share the Experience

Read today's tip or listen to it on podcast.

Published: Tuesday, March 2, 2021

Printer Friendly Version Printer friendly version

2023 Buyers Guide SaaS Solutions

 
1.) 
CrankWheel

CrankWheel Screen Sharing
CrankWheel is an easy and simple screen sharing solution, made for the needs of salespeople and customer service agents.

CrankWheel complements voice calls by adding visuals to ongoing calls. There is no need to get the customer off the phone, onto another platform.

Agents share their screens by directing clients to a link that can be sent via SMS, email or simply spelled out.

The client can enter on any device, mobile, desktop or tablet and enters the session instantly. There is no registration or download required by the client.

Features:
- Screen sharing
- Agents can hand control over to the client
- Warm lead capture widget that alerts the sales team instantly of an intere...
(read more)

2.) 
enthu.ai

We help you automate your QA program using artificial intelligence. Why just listen to 6 calls when you can listen to 100% of your calls that too without adding any additional resources.

We empower QAs to get to the right calls, find coaching and training opportunities and improve overall Customer experience.
 

About us - in 60 seconds!

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