News : Radial Hiring Workers in Georgia to Help Retailers this Holiday Season
Brunswick, GA, and Lawrenceville, GA, USA, July 22, 2016 -- Radial announced its plan to hire an additional 1,250 workers in Brunswick and Lawrenceville, Georgia, to support the 10-fold increase in demand during the upcoming holiday season.
Radial operates a customer call center in Brunswick that is in need of workers to help support its retail clients. Through peak season and everyday interactions, Radial employees will be trained to represent brands and retailers of all sizes, and cultivate a base of loyal, happy customers.
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In Lawrenceville, Radial operates a fulfillment center. There, employees will be trained to leverage Radial's technology, and fulfillment and freight solutions to fulfil orders in the most efficient ways possible, even when demand spikes.
"The holidays are a highly anticipated time for families and the busiest time of year for retail. Radial works behind the scenes to ensure our clients are exceeding their customers' expectations year round, and particularly during the holiday season," said Ricardo Layun, General Manager, North American Customer Care, at Radial. "We're adding thousands of workers across our network so consumers get their orders when and where they want, and get the service they expect of a seamless shopping experience. Radial is focused on service and customer convenience, and we're looking for people who are excited about working with some of the world's favorite brands."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Play Your Agents Their Calls
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Radial is the leader in omnichannel commerce technology and operations, enabling brands and retailers to profitably exceed retail customer expectations. Radial's technical, powerful omnichannel solutions connect supply and demand through efficient fulfillment and transportation options, intelligent fraud, payments, and tax systems and personalized customer care services. Hundreds of retailers and brands confidently partner with Radial to simplify their post-click commerce and improve their customer experiences.
Published: Monday, July 25, 2016
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