News : Radish Announces ChoiceView Talk for Website and App Calling
Boulder, CO May 1, 2015 -- Radish Systems, a mobile/enterprise software company, is pleased to announce the latest addition to its patented ChoiceView(R) multichannel ‘voice with visuals’ platform. ChoiceView makes it as easy to share visuals as it is to make a phone call. The new ChoiceView Talk product allows callers to launch 'voice with visuals' sessions from a link in desktop websites, mobile websites or third-party mobile apps.
Dr. Richard A. Davis, Radish's Chief Technical Officer, noted, "ChoiceView offers many new applications for intelligent, visual calls to businesses. Now with ChoiceView Talk, users can launch 'voice with visuals' communications from a website while maintaining the familiarity of a standard phone call and use their Favorites, Recents, or Contacts. When a call is initiated from a website this way, contextual information is delivered ahead of the incoming call to the business, so IVR systems and business representatives can answer intelligently while continuing visual sharing. Users are pleasantly surprised when they call a business -- from their website or directly -- and discover that they can visually interact right on the same call."
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About Radish Systems, LLC:
Radish Systems, LLC improves the way organizations communicate with smart mobile device users through its award-winning ChoiceView ‘Communications-as-a-Service’ technology platform. ChoiceView offers the next generation of multimodal unified communications, allowing visual information to be shared during a phone call with smart mobile device users using ANY phone, ANY network. The results are faster communications, lower operating costs, enhanced user experiences, and higher revenues. ChoiceView is available as a general mobile app on Apple and Android mobile devices; software for live and automated agents in enterprise contact centers as well as for individual PC users; and as a Software Developers Kit for inclusion in third-party mobile apps. Use cases include visual interactive voice response systems (Visual IVR), enhanced customer, patient, and technical support, and improved information exchange.
Published: Monday, May 4, 2015