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News : Railways Start 200 Trains from June 1

#contactcenterworld, @railminindia

New Delhi, India, June 1, 2020 -- The Indian Railways has commenced operation of 200 trains as of June 1. These trains have both AC and non-AC classes and are playing in addition to the Shramik Special trains and 15 pairs of Special AC trains.

Chart preparation:

The first chart will be prepared at least four hours before the scheduled departure and the second chart shall be prepared at two hours before the scheduled departure. Only online current booking will be permitted in between first and second chart preparation.

Guidelines for passengers:

All passengers will be screened and only asymptomatic passengers will be allowed to board the train.
All passengers are mandated to wear face covers/masks at the entry and during travel.
Passengers are required to reach the station at least 90 minutes in advance to facilitate thermal screening at the station.
They must observe social distancing norms at the station and on trains.
On arrival at their destination, the travelling passengers will have to adhere to health protocols prescribed by the destination state/UT.
All quotas are permitted in these trains as permitted in regular trains. A limited number of reservation (PRS) counters shall be operated for this purpose.

Helpline Numbers

The Railways Ministry has been focusing on the safety of passengers travelling in these trains. Passengers who face any kind of distress or emergency situation can reach out to Railways authorities on helpline numbers 138 and 139.

#contactcenterworld, @railminindia

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.timesnownews.com


About Indian Railways:
Company LogoIndian Railways is an Indian state-owned enterprise, owned and operated by the Government of India through the Ministry of Railways.
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Today's Tip of the Day - Competitions

Read today's tip or listen to it on podcast.

Published: Tuesday, June 2, 2020

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