Sydney, Australia, Sept, 2018 -- Mobile micro-investing platform Raiz Invest has launched a chatbot in response to the financial services Royal Commission.
The ongoing Royal Commission into Misconduct in the Banking, Superannuation and Financial Services will result in fewer human advisers and higher costs, Raiz argues, leaving a gap in the market for cheaper financial advice.
That advice can be provided by virtual advisers like Raiz’s Ashlee bot, which launched this week, the company said.
"The Royal Commission into financial services will cause a significant reduction in the number of financial advisers and consultation costs will increase. The average Australian will find it more difficult and expensive to get financial advice," said Raiz Invest managing director George Lucas.
"Ashlee is designed to fill part of this gap and will improve over time," he added.
The Ashlee chatbot can answer specific questions about a user’s account or the financial markets and can also offer general customer support. It can answer questions like "How long to save $2000"; give tips based on an individual’s historic spending and income and give predictions on their future cash balance.
"She’ll even advise whether you can afford to go out for dinner by predicting your future cash balance based on historic spending patterns," the company said.
"Ashlee will help young Australians engage with their financial future by providing instant financial assistance when they need. This will give millennials the freedom to make better financial decisions for the future," Lucas said.
"Improving financial confidence is a goal we’re passionate about at Raiz. We’re excited to see how we can further adopt AI and help our customers make better decisions. We strive to continually think up new and innovative ways to improve engagement with their savings, so they can meet their goals," he added.
Over the last year Australia's major banks have been rolling out chatbots that offer financial assistance. Commonwealth Bank of Australia in January launched an in-app and online chatbot named Ceba.
The bot can assist customers with more than 200 banking tasks such as activating a card, checking account balances, making payments, or getting cardless cash.
In September last year, NAB launched what it described as a "digital virtual banker" to assist its business customers while its subsidiary UBank launched a chatbot in 2017 based on IBM’s Watson cognitive computing platform.
Last year Westpac said it would introduce chatbots to assist customers with questions about products as well as internally to advise bankers on commonly asked questions.
Mercer Australia, a consultancy for superannuation and investments in December began giving financial advice to its customers on Facebook Messenger via its SuperBot bot.
Posted by Veronica Silva Cusi, news correspondent
Published: Wednesday, September 26, 2018
HireTrax, MainTrax's standalone pre-hire virtual interviewing solution, automatically analyzes the behavioral characteristics found in each candidate's VOICE to help you select reps better suited for the specific job at hand. After all, agents speak with your customers for hours each day so it's vital they possess the behavioral characteristics and personality traits necessary to be successful. By picking those with tendencies of empathy and positive behavioral traits, you'll have a higher caliber of candidates who will perform better on the job and stay.
|2.)||Orion Learning Services Inc.|
Assessments for Recruitment, Talent Management, Succession Planning
Looking for assessment tools to help you recruit faster, better and more accurately?
Orion Learning offers a full suite of assessment tools designed to target and report on candidate potential. Our tools are used for recruitment, talent management, succession planning and coaching/mentoring. All of the tools are delivered online and the reports are available online and will provide you with an amazing view of the candidate/individual's potential, interview questions, coaching/mentoring steps and much more.
If you're looking to find the candidate/individual with the highest potential, call Orion today!
|3.)||TactiCall Recruitment Services|
TactiCall Recruitment Services
Temporary / Labour Hire / Contingent and Contract Hire
Recruitment Consulting Services
Assessment Centre Design and Facilitation
PH: 07 3831 6333