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News : Rand Partners With Kidd & Company in iPacesetters LLC
Buffalo, NY, Jun 19, 2014 -- Rand Capital Corporation RAND a Buffalo, New York based Business Development Company (BDC) and Small Business Investment Company (SBIC), announced that it has partnered with Kidd & Company LLC "KCO" in an equity financing for Teleservices Solutions Holdings, LLC, which operates as iPacesetters LLC, a customer contact center specializing in customer acquisition and retention for selected industries.
Kidd & Company originally acquired iPacesetters in 2004, as part of its focus on strategy-led investments in the lower end of the middle market where it can create value over time by fundamentally improving the businesses in which it invests. William Kidd, founding Partner of KCO, stated: "We have been long-time investors in the business, and are very pleased to welcome Rand Capital as a fellow investor. We continue to see opportunities to significantly grow the business, both organically and via acquisition."
Allen F. Grum, Rand's President, stated: "We are pleased to partner with Kidd & Company to provide expansion capital for iPacesetters to help fund its continued growth with current customers and new opportunities. As a leading sales organization, they bring measurable growth and increase in positive outcomes for their clients."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Customer Satisfaction
iPacesetters powers growth through audience and customer engagement. By creating a centralized, unified, transactional database combined with performance-based call centers you interact with your audience across a variety of touch points, in real time. Our capabilities include performance-based tele-services programs for the publishing and cable markets, as well as SaaS solutions for audience management, lead generation, database marketing, and online directories.
Published: Monday, June 23, 2014