Boston, MA, USA, Feb, 2020 -- ReadSpeaker, an independent digital voice partner for global businesses, announced it is now a Certified Cisco Solution Partner. As a Partner, ReadSpeaker is poised to accelerate adoption of its digital voice solution by bringing it to Cisco’s expansive customer network.
"We’re incredibly excited to partner with Cisco," said Nicolas Bergstrom, ReadSpeaker’s CTO. "We recognize that voice will increasingly have a major impact in how businesses across verticals interact with their customers, and we look forward to scaling our technology to empower brands to take advantage of what digital voice has to offer."
Posted by Veronica Silva Cusi, news correspondent
Cisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. These solutions let you uniquely personalize communication with individual customers through a variety of media including voice, Web, e-mail, and video.
ReadSpeaker is a global voice specialist providing dozens of languages and lifelike voices. Using its own technology, the company delivers some of the most natural-sounding synthesized voices on the market.
Published: Saturday, February 29, 2020
Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.