Vancouver, BC, July 7, 2021 -- ReadyMode, a call centre software provider that offers dialing speeds through its cloud-based predictive dialer, has secured venture debt to scale its operations. The funding will be put towards hiring more than 40 new employees over the next year.
"The overwhelming adoption and success of our industry leading software has significantly accelerated our growth and has brought us to an inflection point where we're rapidly scaling the business," says ReadyMode CEO, Jason Jantz. "We're going to leverage this new funding to assemble a diverse and highly skilled team that will be critical to ensuring we continue developing innovative, best-in-class solutions that revolutionize how organizations start sales conversations."
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The investment is being led by ScotiaBank's Technology and Innovation Banking arm, which provides funding, expertise, and support for tech ventures. The funding further validates ReadyMode's core product, while adding another disruptive technology to ScotiaBank's growing portfolio.
In addition to securing the funding, the Vancouver startup is changing its name from XenCALL to ReadyMode. The new brand marks a new era for the company and better aligns with the startup's ambitions and evolution.
"Simply put, the needs of business communication have evolved and ReadyMode represents our way of evolving with it," says Jantz.
At Scotiabank Atlantic Contact Centre, our success truly depends on our greatest resource – our people. We are motivated by integrity, respect, commitment, insight and a contagious can-do-spirit and we are proud to foster a culture that is based on our community and teamwork. Our success as a premier financial institution depends on each and every employee that represents us. Our commitment to our employees provides us with a competitive edge; it contributes to customer and employee satisfaction, helps us meet our shareholder expectations and broadens our community relationships. We are a leading financial institution that believes in the power of our people. Our people are our core business because they are the reason why our customers choose to bank with Scotiabank. We care, we invest and our people are empowered to do the job. We at the Atlantic Contact Centre own the franchise so we work very hard at building our brand. We live by our philosophy of One Team….One Goal.
Published: Friday, July 9, 2021
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