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News : Really Simple Systems CRM Releases Final Phase of GDPR Compliance Tools

#contactcenterworld, @ReallySimpleSys

Petersfield, England, May 30, 2018 -- CRM vendor, Really Simple Systems has launched the final phase of its development to enable customer compliance with the new General Data Protection Regulation (GDPR).

This latest release provides a full suite of GDPR compliance tools with the Really Simple Systems' Marketing Module, enabling customers to collect, record and manage mailing consents.

The product launch comes in the rush for organizations to comply with the European Union's (EU) new data protection legislation which became law on 25th May 2018. One of the key issues of GDPR for marketers is the need to gain "explicit consent" from an individual before they can engage in digital marketing communication. This includes email, SMS messaging and telephone calls.

The Really Simple Systems GDPR compliance tools provide customers with the building blocks to assist them in achieving compliance. Whilst the previous two product releases concentrated on collecting consents in the run up to the May deadline, this final roll-out allows the selection of contacts who have given consent for mailing segmentation. Users can create a profile of customers to mail using the data in the CRM system then cross-refer this with a consent record, and whether the contact is based in a country that is subject to GDPR.

Really Simple Systems CEO, John Paterson, commented: "GDPR is biggest marketing and compliance challenge businesses have faced for some time. We've embraced the regulation as a positive development for individuals' data protection and a real opportunity for business."

#contactcenterworld, @ReallySimpleSys

Posted by Veronica Silva Cusi, news correspondent
Source: http://www.prnewswire.co.uk


About Really Simple Systems:
Company LogoReally Simple Systems provides hosted CRM to small and medium sized organisations who want sales and marketing systems that are easy to use and work immediately. The systems have been designed from the ground up to be easy and fast to use, both for everyday users and for managers. By delivering the system as a hosted application over the web the burden of IT support is removed from the customer, and by using one common database instead of multiple replicated databases distributing the applications to multiple offices and remote users needs no additional local software.
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Today's Tip of the Day - Power Hour

Read today's tip or listen to it on podcast.

Published: Thursday, May 31, 2018

Printer Friendly Version Printer friendly version

2021 Buyers Guide Payment Services

 
1.) 
Eckoh

CallGuard, ChatGuard,
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.

A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
(read more)
PH: 01442 458300
 

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