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News : RealPage® Announces Definitive Agreement to Acquire Knock® CRM

#contactcenterworld, @knockcrm, @realpage

Richardson, TX, USA, Sept 30, 2022 -- RealPage, a global provider of software and data analytics to the real estate industry, announced that it has entered into a definitive agreement to acquire Knock(R) CRM (Knock), a provider of customer relationship management (CRM) and front office technology in the multifamily industry. This strategic acquisition combines Knock’s suite of products with RealPage’s expertise in AI, yield management and smart property management solutions.

Together, RealPage and Knock will create an operating platform to maximize net operating income (NOI) for the multifamily sector’s multi-trillion dollar asset class. The transaction is subject to customary closing conditions and is expected to close in the coming days. Financial terms were not disclosed.

"Acquiring Knock accelerates our strategy to deliver a next-generation front office platform that supports centralized leasing," said Dana Jones, CEO of RealPage. "Today's market conditions are driving property owners and operators to rethink operations to drive efficiency. Together with Knock, RealPage will meet our customers' needs with a connected platform that enables an AI-driven virtual operating model."

"RealPage and Knock share an identical vision for a truly connected and intelligent front office. Together we will realize this vision faster, and the combination will enable us to go even further on our commitment to delivering both the technology and customer service our customers need to offer a best-in-class prospect-to-resident experience," said Demetri Themelis, CEO and co-founder of Knock.

"This is as much about the team as it is the technology," added Jones. "There’s a reason Knock has such a tremendous reputation in multifamily. We’re excited to begin working together as one team to drive greater value and the best possible experience for our customers."

#contactcenterworld, @knockcrm, @realpage

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About Knock CRM:
Company LogoKnock®, the most innovative, trusted, and fun performance management platform in the multifamily industry, empowers property management companies to profitably acquire and retain high-value, long-term residents, improving NOI by 200%. Knock was founded in 2014 and is headquartered in Seattle, WA.
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About Realpage:
Company LogoLocated in Dallas, RealPage provides on demand (also referred to as “Software-as-a-Service” or “SaaS”) products and services to apartment communities and single family rentals across the United States.
Company RSS Feed   Company Facebook   Company Twitter   Company YouTube   Company LinkedIn   Company Profile Page

Today's Tip of the Day - Comprehensive Back-Up Plan

Read today's tip or listen to it on podcast.

Published: Monday, October 3, 2022

Printer Friendly Version Printer friendly version

2023 Buyers Guide SaaS Solutions

 
1.) 
CrankWheel

CrankWheel Screen Sharing
CrankWheel is an easy and simple screen sharing solution, made for the needs of salespeople and customer service agents.

CrankWheel complements voice calls by adding visuals to ongoing calls. There is no need to get the customer off the phone, onto another platform.

Agents share their screens by directing clients to a link that can be sent via SMS, email or simply spelled out.

The client can enter on any device, mobile, desktop or tablet and enters the session instantly. There is no registration or download required by the client.

Features:
- Screen sharing
- Agents can hand control over to the client
- Warm lead capture widget that alerts the sales team instantly of an intere...
(read more)

2.) 
enthu.ai

We help you automate your QA program using artificial intelligence. Why just listen to 6 calls when you can listen to 100% of your calls that too without adding any additional resources.

We empower QAs to get to the right calls, find coaching and training opportunities and improve overall Customer experience.
 

About us - in 60 seconds!

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