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News : Recent Report Recognizes Manhattan Associates as a Leader in Omnichannel Order Management
Atlanta, GA, USA, July 27, 2016 -- Manhattan Associates, Inc. (NASDAQ:MANH) announced it has been ranked as a leader in Forrester Research, Inc.’s "The Forrester Wave™: Omnichannel Order Management, Q3, 2016."
According to Forrester, "Manhattan Associates has integrated core management capabilities into a seamless interface that clearly addresses the needs of individual business constituents, including OMS administrators, contact center representatives and store associates who fulfill orders from stores."
Manhattan received the top score in the Current Offering category of the nine omnichannel order management vendors evaluated across 40 different criteria. Forrester commented that "the solution has proven scalable to meet the needs of top-tier retail clients" and identified Manhattan’s "endless-aisle and store-fulfillment capabilities" as "key differentiators" for the company. Forrester also noted that "order capture, order pick and task management, ship-from-store and ship-to-store/location support stand out."
"We’re honored to be named a leader in Forrester’s Omnichannel Order Management Wave," said Brian Kinsella, vice president, product management, Manhattan Associates. "We believe this recognition represents the successful and collaborative relationship we have with our customers, which include some of retail’s most advanced omnichannel businesses. We continue to be inspired and challenged by the pace of change within omnichannel service and fulfillment, and we believe the Forrester analysis reflects our ability to lead that change and deliver best-in-class capabilities for our customers."
Posted by Veronica Silva Cusi, news correspondent
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About Manhattan Associates, Inc.:
Manhattan Associates brings companies closer to their customers. We design, build and deliver market-leading Supply Chain Commerce Solutions that drive top line growth by converging front-end sales with back-end supply chain execution and efficiency. Our software, platform technology and unmatched experience help our customers around the world adapt to the challenges of the omni-channel marketplace.
Forrester Research is an independent technology and market research company that provides advice on existing and potential impact of technology, to its clients and the public.
Published: Friday, July 29, 2016