News : Recruitment Firm Blue Arrow Reports Call Centre Advisor Salary Down 19%
Luton, UK, January, 2017 -- Call centre advisors’ salaries fell dramatically, according to Blue Arrow, a recruitment firm specialising in the catering, driving, industrial and office sectors. The recruiter’s December sector report found salaries for call centre advisors fell 19.1% year over year in December to £17,354.
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"With their earnings dropping by almost a fifth year-on-year, it proved a tough month for call centre advisors," said Blue Arrow Marketing Director Toni Richards. "However, it could be that we start to see a turnaround in January as retailers hire more professionals to handle customer service queries following the busy festive period."
Personal assistants also experienced a notable drop in salary, down 4.6% to £28,431. However, they remain the best-paid professionals in the office sector, where there was otherwise a reasonably positive picture. A 1.1% rise in the industry average, from £22,023 to £22,259, was marginally below the UK inflation rate of 1.2%.
Posted by Veronica Silva Cusi, news correspondent
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About Blue Arrow:
Blue Arrow, a member of the Blue Arrow family of brands, is a recruitment business, specialising in the office and industrial sectors. With a vast network of branches and almost 50 years of experience in matching the right people with the right jobs.
Published: Monday, January 23, 2017
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