News : Red Box and Bloomberg Partner
London, UK/New York, NY, USA, Oct 11, 2016 -- Red Box Recorders, a provider in voice recording technology and services, announced a global partnership with Bloomberg Vault, Bloomberg’s enterprise compliance platform, to help financial organizations adhere to record-keeping requirements mandated by global regulations.
Now, clients can use Red Box voice recording technology with the trade and communications analytics, monitoring, and archiving capabilities of Bloomberg Vault to capture and provide complete records of trade activities.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
Pete Ellis, COO of Red Box Recorders commented, "Voice communication is part of the culture and fabric of the capital markets. Capturing these conversations is now more important than ever. Red Box is working with Bloomberg Vault to bring our decades of voice recording expertise to Bloomberg Vault’s leading enterprise compliance and trade reconstruction solution."
"Compliance officers need a way to capture all communications and interactions around a trade in order to give regulators a complete snap-shot of events. Integrating voice recording through Red Box helps us provide a complete and cost effective surveillance, record-keeping and trade reconstruction solution to our global client base," said Carrie Andrews, Head of Strategic Partnerships for Bloomberg Vault.
Posted by Veronica Silva Cusi, news correspondent
Source: Red Box Recorders
Today's Tip of the Day - Team Days
More Editorial From Red Box Recorders
About Red Box Recorders:
Red Box Recorders provides software-based voice and data recording solutions.
Published: Thursday, October 13, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience w...
Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, an...
Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications an...