#contactcenterworld, @redboxrecorders, @Microsoft
Nottingham, UK, Sept, 2021 -- Red Box, a platform for voice, announces the certification of its compliance recording solution for Microsoft Teams as part of the Microsoft Independent Software Vendor (ISV) Partner Certification Programme.
Following extensive third-party approved testing, the solution ensures adherence to regulatory requirements with a policy-based compliance recording integration for Microsoft Teams, providing secure capture, transcription, storage, retrieval, archiving and metadata-controlled retention of enterprise-wide communications.
"The certification is a powerful endorsement of Red Box’s communication capture capabilities, empowering organisations across a wide range of verticals such as Finance, Healthcare, and Public Safety to operate under strict regulatory obligations and exploit the benefits of digital collaboration, while remaining compliant to regulations including MiFID II, Dodd Frank and PCI DSS." Comments Pete Ellis, Red Box CTO.
"The Red Box compliance recording solution and its integration with Teams and Dynamics 365 means organisations can benefit from streamlined teamwork and enhanced analytical insights, while adhering to relevant regulatory requirements for record-keeping, monitoring, data governance and reporting."
Comments Pete Daderko, Director of Product Marketing, Microsoft Teams Phone.
#contactcenterworld, @redboxrecorders, @Microsoft
Posted by Veronica Silva Cusi, news correspondent
About Red Box:
Red Box Recorders provides software-based voice and data recording solutions.
At Microsoft, we're motivated and inspired every day by how our customers use our software to find creative solutions to business problems, develop breakthrough ideas, and stay connected to what's most important to them. We are committed long term to the mission of helping our customers realize their full potential. Just as we constantly update and improve our products, we want to continually evolve our company to be in the best position to accelerate new technologies as they emerge and to better serve our customers.
Published: Monday, September 27, 2021
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