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News : Red Box Launches Recording Solution for Skype
London, UK, April 20, 2015 -- Voice and data recording provider Red Box Recorders has announced that it is launching a new solution for organisations that are utilising Skype for Business or Microsoft Lync as their Enterprise Voice platform.
Red Box is a member of Microsoft’s Independent Software Vendor (ISV) qualification programme and has designed a recording solution that will enable organisations using Skype for Business, and the 2010 and 2013 versions of its predecessor Lync, to capture calls and data for compliance, fact verification, quality monitoring, and other requirements. By integrating closely with both platforms, Red Box’s Quantify solution offers a number of flexible deployment options to meet the needs of financial institutions, contact centres and more.
In order to support its new solution, Red Box has recruited a senior professional with extensive sales experience in Unified Communications and Contact Centers to help build the Microsoft channel within the business. Lloyd Bowden joins the company as UK Account Manager with a key remit to create a network of specialist Microsoft Lync and Skype for Business Enterprise Voice Resellers and System Integrators.
Lloyd was previously at Mitel where he was responsible for creating and growing a Microsoft Channel business for the company’s MiContact Center for Lync contact centre solution across EMEA.
Posted by Veronica Silva Cusi, news correspondent
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About Red Box Recorders:
Red Box Recorders provides software-based voice and data recording solutions.
Published: Tuesday, April 21, 2015