Lisbon, Portugal, April, 2017 -- Reditus renewed its Quality certification in ISO 9001 and made the transition to the new ISO 9001:2015 standard.
Upon completion of another APCER audit, held at the beginning of March, Reditus’ Quality Management System (QMS) was recognized, by the auditor team, for its excellence and for its real support to business activity. The audit was conducted under the reference of the new version of the standards required for Quality Management (ISO 9001: 2015).
For Reditus, the certification renewal and the transition for the new Quality standard contributes to the fulfillment of the Company’s strategic objective to achieve a unique position in the market. This is a milestone that defines Reditus’ clear commitment with the quality of its services and with the improvement of the efficiency of its processes, with a direct impact on the business of its clients.
"The Quality Policy followed by Reditus reflects the demands of our processes, which can only be achieved with the effort and dedication of the Company’s employees.", said Angelina Leal, Reditus’ Head of Quality.
"The transition to the new standard ISO 9001: 2015 is the recognition of the organization's efforts to prepare for the future, with the guarantee that it will maintain the compliance of its products, customer satisfaction and continuous improvement of Services, "concludes Angelina Leal.
Posted by Veronica Silva Cusi, news correspondent
BPO ContactCenter Consultant
Published: Friday, April 21, 2017
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