News : Reinvent Rolls Out Network Management as a Service to Private-Label Partners
Scottsdale, AZ, and Philedelphia, PA, USA, Oct 9, 2018 -- Reinvent Telecom, a provider of cloud-based Unified Communications, Collaboration and Contact Center solutions, has launched Cloud2Edge (C2E) Complete, which enables reseller partners to deliver network management to their customers as a subscription service.
"The quality of the network is critical to the user experience with over-the-top (OTT) services like hosted PBX and UC, yet service providers often see only half the network – their half," said David Ansehl, senior channel manager for Reinvent. "With C2E, Reinvent’s partners now have visibility into the customer’s network end-to-end, from edge to core, enabling them to deliver a high-quality, secure cloud communications service. As a result, they can better control the customer experience and boost retention."
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To power the new C2E service, Reinvent has deployed the EdgeView Service Control Center (SCC) from Ribbon Communications in its network operations center (NOC). SCC is a cloud-based platform that provisions, configures and manages the Ribbon EdgeMarc Intelligent edge device, which is our partners’ eyes and ears at the customer site. EdgeMarc provides SIP security, quality of service (QoS) and collects data on network performance.
"Historically, network management has been sold per channel and with significant upfront hardware costs," said Ansehl. "With the C2E program, however, Reinvent partners pay a monthly subscription fee that includes access to the Reinvent SCC through the EdgeMarc device, which is available to partners at a significant wholesale discount.
"Because the edge device is not channelized, it supports tens, hundreds, even thousands of callers simultaneously, giving partners the ability to support both small and large sites at the same price. In turn, they can mark up the service and hardware costs and set their own margin."
Posted by Veronica Silva Cusi, news correspondent
Source: Reinvent Telecom
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About Reinvent Telecom:
Reinvent Telecom, a division of Saddleback Communications, operates a private-label communications platform as a service (CPaaS) that empowers its reseller partners to transform their businesses into next-generation cloud-based communications service providers. Reinvent enables its reseller partners to deliver reliable, high-quality Unified Communications as a Service (UCaaS), Conferencing
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