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News : Reinvent Wins 2020 Visionary Spotlight Award for its Turnkey Private-Label UCaaS Program for Third Straight Year

#contactcenterworld, @reinvent

Scottsdale, AZ, USA, Sept 15, 2020 -- ChannelVision Magazine has recognized Reinvent, a provider of private-labeled unified communications, SIP trunking and contact center as a service solutions, as a winner in the 2020 Visionary Spotlight Awards for Service Provider Enablement for its Over-the-Top (OTT) Applications. This is the third consecutive year that Reinvent has received the award, which recognizesReinvent’s commitment to empowering reseller partners to become cloud-based communications service providers, with complete ownership of their customers.

"We are honored to present Reinvent with a 2020 Service Provider Enablement VSA for OTT Applications," said Beka Business Media president and CEO Berge Kaprelian. "Reinvent was recognized for its efforts in empowering its partners to control their own futures and capture 100 percent of the value of their customer bases. Congratulations on this this well-deserved recognition to the entire team at Reinvent."

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The 2020 VSA award recognizes Reinvent for building a private-label platform that empowers MSPs, PBX resellers and agents that want to transform their business operations into next-generation, cloud-based communications service providers. Partners use the platform to deliver reliable, high-quality UCaaS, conference and collaboration, contact center and SIP trunking services, and build a successful cloud voice business while keeping full ownership and control over their customers.

Reinvent’s "Ownership, Not Agency" approach to channel enablement allows partners to set their own margins, create service packages, bundle in hardware and add on professional services. This model delivers extraordinary value to resellers and MSPs who can invest in their own brands and intellectual property (services, processes, etc.) and own their own customer bases, which vastly increases the value of their businesses.

"Customer ownership is the core measure of value in any business," said David Ansehl, Director of Wholesale for Reinvent. "With that in mind, we are grateful to have received this recognition for three consecutive years. We’ve developed a channel-centric solution that allows our partners to capture 100 percent of the value of their efforts to develop and serve their customers. Our turnkey, private-label services deliver next-generation technology, flexibility and the one true form of evergreen protection in the channel—full customer ownership."

#contactcenterworld, @reinvent

Posted by Veronica Silva Cusi, news correspondent
Source: Reinvent Telecom


About Reinvent Telecom:
Company LogoReinvent Telecom, a division of Saddleback Communications, operates a private-label communications platform as a service (CPaaS) that empowers its reseller partners to transform their businesses into next-generation cloud-based communications service providers. Reinvent enables its reseller partners to deliver reliable, high-quality Unified Communications as a Service (UCaaS), Conferencing
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Today's Tip of the Day - Broken Promises

Read today's tip or listen to it on podcast.

Published: Thursday, September 17, 2020

Printer Friendly Version Printer friendly version

2020 Buyers Guide Automation

 
1.) 
Agara

Agara is an autonomous virtual voice agent powered by Real-time Voice AI. It is designed to have intelligent conversations with your customers, vendors, and partners without any assistance from human agents. It can handle a wide variety of calls including inbound customer care calls, outbound lead generation calls, appointment scheduling calls, and overdue payment recovery calls.

Agara is available for several industries including banking, insurance, retail, e-commerce, airlines, and telecom. Powered by advanced Real-time Voice AI that understands speech in real-time, automatically determines the right process to follow and guides the caller along in the process with natural conversation.
PH: +1 (512) 333 4634
 

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