News : Relationship Intelligence Software Pioneer Synap Launches Collaborative CRM
Chicago, IL, USA, Sept. 12, 2016 -- Built for customer success and account management professionals, relationship management platform Synap adds an additional level of intelligence, pulling data from Gmail, Zendesk and others to provide a bird's eye view of all customer interactions. The company is excited to announce that they've recently completed a closed beta and are now launching publicly.
GO FOR GOLD AND REPRESENT YOUR NATION!
The 2018 13th annual Top Ranking Performers Global Awards are open until 31st Dec 2017
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
Synap recognizes that it's tough for customer-facing teams to get engineering resources. Synap integrations don't require any coding. Users just sign in to their email, sales automation, and help desk accounts, and Synap takes care of the rest.
Synap was co-founded by three B2B technology veterans who spent almost a decade working together at a CRM firm in the financial services industry. They all went on to help build and run other software companies which gave them first-hand perspective on the scope of the problems with then-current CRM software. After a few years nurturing other projects, the trio decided to team up to build the next generation of relationship management software to provide a better way for companies to manage their customers.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Make Self Service A Breeze
Published: Friday, September 16, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, an...
Noble Systems Corporation is a global provider of contact center, workforce engagement, and analytics technologies, offering premise, cloud, and hybrid platforms. Noble Systems has been providing inno...
Salesforce.com delivers software-as-service offering a family of on demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file man...