News : Relationship Intelligence Software Pioneer Synap Launches Collaborative CRM
Chicago, IL, USA, Sept. 12, 2016 -- Built for customer success and account management professionals, relationship management platform Synap adds an additional level of intelligence, pulling data from Gmail, Zendesk and others to provide a bird's eye view of all customer interactions. The company is excited to announce that they've recently completed a closed beta and are now launching publicly.
Synap recognizes that it's tough for customer-facing teams to get engineering resources. Synap integrations don't require any coding. Users just sign in to their email, sales automation, and help desk accounts, and Synap takes care of the rest.
Synap was co-founded by three B2B technology veterans who spent almost a decade working together at a CRM firm in the financial services industry. They all went on to help build and run other software companies which gave them first-hand perspective on the scope of the problems with then-current CRM software. After a few years nurturing other projects, the trio decided to team up to build the next generation of relationship management software to provide a better way for companies to manage their customers.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Be Flexible And Generous
Published: Friday, September 16, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Cisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. The...
global provider of contact center services and back-office processing
Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of t...