News : Religious Ministry Establishes Call Centre For Registering Pilgrims' Complaints
Islamabad, Pakistan, July 23, 2019 -- The Ministry of Religious Affairs and Interfaith Harmony has established a Call Centre in Makkah to facilitate Hajj Pilgrims round the clock.
According to a message received here, Hujjaj and their relatives can lodge their complaints on international toll free number 800-1166622 from within Saudia and also from Pakistan.
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Call centre is taking complaints related to food, accommodation, lost and found and forwarding them to relevant department for resolution.
The pilgrims have been asked to contact their respective Muavineen-e-Hajj in person for any help or query. A network has already been in place for examining services being provided to pilgrims and resolving pilgrims' issues.
The pilgrims can also register their complaints or seek information via the 042-111-725-425 helpline. They can also get answers about Hajj related queries via 051-9205696, 051-9216980, 051-9216981 and 051-9216982.
Posted by Veronica Silva Cusi, news correspondent
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