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News : Renfrewshire: Helpline Will Offer Support for Exam Results

#contactcenterworld

Renfrewshire, UK, Aug, 2022 -- Support will be on offer to school pupils next week as their exam results arrive after another difficult year.

Youngsters from the area’s secondary schools will receive the results for their Nationals, Highers and Advanced Highers on Tuesday, August 9.

The ongoing coronavirus pandemic has meant some restrictions to ‘normal’ school life over the past 12 months but the message to pupils from Skills Development Scotland (SDS) is simple – whatever your results, don’t panic.

A helpline will be operated by SDS from 8am on Tuesday, staffed by more than 50 expert careers advisers, and will be live for more than a week to assist anyone who needs some guidance on their options.

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The national skills agency can provide advice about courses at colleges and universities across the UK, as well as apprenticeships, jobs and voluntary work.

Sharon McIntyre, head of career information, advice and guidance operations at SDS, said: "We know that receiving results has been a very different experience for young people and their families over the last couple of years and, although a sense of normality prevails, there is still a lot of anxiety and uncertainty at this time for pupils, parents and carers.

"It’s important to reassure people that, whatever their results are, our advisers are there to provide support and expert advice on their many options."

Education Secretary Shirley-Anne Somerville added: "The SDS Results Helpline offers an excellent source of advice, information and guidance and I would encourage young people and their parents and carers to use this valuable resource if they have questions about next steps and options or if they just need some reassurance.

"The advisers are extremely knowledgeable and keen to help."

The helpline will be available on 0808 100 8000 until 5pm on Wednesday, August 17.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.the-gazette.co.uk


About ContactCenterWorld:
Company Logo# ContactCenterWorld ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 215,000 corporate 'individual' members have joined the association's website 'ContactCenterWorld.com'. We were established in 1999. www.contactcenterworld.com
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Today's Tip of the Day - CRM Technology

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Published: Tuesday, August 9, 2022

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2022 Buyers Guide Translation Services

 
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Platform Data Transformation
OpsTel is proud to provide our clients with a software automation service that is used to aid in the transition from one platform to another utilizing both speed and accuracy. Whether it is going from premises to premises, premises to cloud, premises to private cloud or even a hybrid deployment; OpsTel has the ability to help cut your transition time so you can focus your efforts on remaining architecture priorities.

We’ve observed conversions as high as 85% - in as little time as 30-minutes - with remaining client specific complex integrations being done by employees or professional services of your choice leveraging our Platform Data Transformation™ solution.

Features include:

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Tru29 Outsource Solutions Inc.

Back Office Solutions
Although the customer-facing type of tasks is essential to good customer experience, tasks being done in the background is as important.

Tru29 has been providing this type of outsourcing solutions to various businesses across the globe so you can be assured of a reliable and experienced workforce.
 

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