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News : RentPath Captured & Engaged Candidates with Phenom CRM

#contactcenterworld, @phenom_people

Philadelphia, PA, USA, Sept, 2019 -- Phenom People, a global provider in Talent Experience Management (TXM), announced that RentPath, a provider in digital marketing solutions for apartments and houses, was able to eliminate the need to invest in multiple technology solutions by selecting the Phenom TXM platform. As a result, RentPath captured and engaged with candidates with the hyper-personalized Phenom Career Site and AI-powered CRM.

Tasked with growing their employee base, RentPath sought a solution that improved the candidate experience on the career site and boosted recruiter efficiency. The talent acquisition team adopted the all-in-one Phenom TXM platform to consolidate their recruitment technology stack with a career site to attract talent and a CRM to house candidate profiles, as well as campaigns for better engagement and increased conversions.

"Phenom originally was intended to be a career site for us. Then we learned more about the CRM," said Stephanie Haigh, director of Talent Acquisition at RentPath. "It’s been amazing!"

"Now that we have our active and passive candidates all in one place, we can build a campaign to our entire database," said Haigh. "When the holidays come up, we can wish them a happy one and to keep us in mind."

"Our Talent Experience Management platform combines the individual benefits of disparate technology solutions into one," said Mahe Bayireddi, CEO and co-founder at Phenom People. "When employers adopt holistic recruitment technology, they unlock full visibility into their hiring funnels. This extensive set of information and functionality empowers talent acquisition to make the right hiring decisions."

In addition to advancing their candidate and recruiter experiences, RentPath plans to improve their employee experience within the Phenom TXM platform by implementing Internal Mobility & Referrals. Empowering employees to forge their career paths, Internal Mobility and Referrals gives visibility into open roles within the organization and enables recruiters to ask employees for referrals for hard-to-fill jobs.

#contactcenterworld, @phenom_people

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.globenewswire.com


About Phenom People:
Company LogoPhenom People is a global HR technology company with a mission to help a billion people find the right job. We do this through an AI-based SaaS platform called Talent Experience Management.
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Today's Tip of the Day - Stop-Start-Continue

Read today's tip or listen to it on podcast.

Published: Tuesday, September 24, 2019

Printer Friendly Version Printer friendly version

2021 Buyers Guide Automation

 
1.) 
Agara

Agara is an autonomous virtual voice agent powered by Real-time Voice AI. It is designed to have intelligent conversations with your customers, vendors, and partners without any assistance from human agents. It can handle a wide variety of calls including inbound customer care calls, outbound lead generation calls, appointment scheduling calls, and overdue payment recovery calls.

Agara is available for several industries including banking, insurance, retail, e-commerce, airlines, and telecom. Powered by advanced Real-time Voice AI that understands speech in real-time, automatically determines the right process to follow and guides the caller along in the process with natural conversation.
PH: +1 (512) 333 4634

2.) 
Consilium Software

Consilium UniCloud™
UniCloud™ is an intuitive platform that allows Enterprises to deploy and manage their Unified Communication (UC) and Contact Center (CC) services with ease and entire provisioning can be completed in seconds using this comprehensive tool supporting digital transformation. The latest release 7.0 of UniCloud™ is a multi-tenant platform that transforms the delivery, management, and integration of collaboration and contact center solutions, for both Cloud and On-Premise deployment models.
With its single-pane-of-glass views and quick provisioning tool, UniCloud™ is instrumental in reducing the time to provision an entire multi-cluster Cisco collaboration platform, including contact centers (C...
(read more)
PH: (+61) 406 501 368

3.) 
OpsTel Services

SPEED & PLUS
The SPEED solution solves for service level issues while cost optimizing the environment with automation.

Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.

Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.

Speed features:

*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Perfor...
(read more)
PH: 1+480-435-9390
 

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