Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

EXECUTIVE MEMBER
Ikhwal Sidiq
Assistant Manager Trade and Remittance Services
408
MEMBER
Andres Barrios
Cloud Campus Regional Director
2
MEMBER
Thamer Noori
Director of Industrial Security and Safety Dept.
13
MEMBER
David Chacon
Global Growth & New Operating Models Director
50
MEMBER
Jason Taylor
Officer of County 311 Services
0

News : ResQ Opens Third Site in Hull’s Newly Refurbished Hammonds Building

#contactcenterworld, @ResQCS

Hull: ResQ, a outsourced contact centre provider, has officially opened its new office in the iconic Hammonds of Hull building, which has been part of a major refurbishment programme for the past two years. This will be ResQ’s third site, with the business retaining its existing offices at Criterion House in Hull and Spectrum Business Park in Seaham.

The new 33,000 sq. ft office accommodates the increased capacity needed for ResQ’s long-standing partnership with Vodafone and includes over 500 agent stations. The team will offer customer support to Vodafone’s Pro Broadband service which launched earlier this year. 

Nic Marshall, Chairman of ResQ, says: "It’s an incredibly proud moment for us to be opening an office in such an iconic building, which has been a part of Hull’s city centre since 1821. A big part of why we started ResQ was to provide opportunities and careers to people in the local community and it’s unbelievable to think that we’ve created over 700 jobs as part of our partnership with Vodafone."

ResQ’s CEO, Gill Marchbank comments: "Despite the challenges we’ve faced over the last 18 months, our staff have shown huge amounts of strength and character in continuing to deliver a world-class service for our customers. Our top priority has always been to ensure our people are strongly supported and well looked after because without them, none of this would be possible. It will be great to see them enjoy the new space in Hammonds whilst continuing to adhere to the social distancing guidelines."

Jon Shaw, Head of UK Consumer Sales Channels, Vodafone comments: "The new site at Hammonds of Hull is impressive and provides a centre of excellence for our fantastic Pro home broadband service. ResQ has created a great working environment that is safe, exciting for staff and in an iconic building in a great location. Their commitment to employee engagement is admirable and reflects their ability to provide the best possible customer experience."

#contactcenterworld, @ResQCS


About ResQ:
Company LogoRes-Q was established in 2006 in Kingston upon Hull with the purpose of becoming an outsource service provider.
Company RSS Feed   Company Facebook   Company Twitter   Company LinkedIn   Company Profile Page

Today's Tip of the Day - Keep Cost In Perspective

Read today's tip or listen to it on podcast.

Published: Wednesday, July 7, 2021

Printer Friendly Version Printer friendly version

2024 Buyers Guide Surveys

 
1.) 
Pointel

Survey360
Pointel Survey360 is a closed-loop feedback solution designed for business users to create and manage surveys. It is equipped with the ability to capture and analyze data in real-time.

Survey360 provides a competitive edge that improves our customers' business strategy with actionable intelligence. In addition to the details in the surveys themselves, Survey360 enables users to generate interactive reports on demand even without the hassle of coding to interpret their customers' feedback and translate survey results into improvement recommendations.
 

About us - in 60 seconds!

Join Our Team

Industry Champion Award Leaderboard

Most active award (top 10) entrants in the past 48 hours! - Vote for Others / About Program
Submit Event

Upcoming Events

The 19th AMERICAS Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...
 31813 
Showing 1 - 1 of 3 items

Newsletter Registration

Please check to agree to be placed on the eNewsletter mailing list.
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =