News : ResQ, Privately Owned Contact Centre Business Scoops Accolade
Hull, UK, Dec 4, 2018 -- ResQ Limited, the Hull and Seaham based contact centre business has been awarded a ‘One Star’ status by Best Companies for 2019.
This accreditation is a special status awarded to organisations that have been able to demonstrate that the business has a ‘verygood’ culture of staff engagement.
ResQ employs nearly 1000 employees, and has its headquarters in Hull with a further centre in Seaham in the North East of England.
ResQ prides itself on delivering specialist communication services to brands in the energy, telecoms, digital and media sectors and has worked with many of its clients since day one.
Sponsor message - content continues below this message
Employee Engagement Awards NOW OPEN!
Enter your center,and compete for this prestigious award to attract new staff and show investors and customers you are #1 in your nation!!
Content continues ….
Of the award, Nic Marshall, CEO for ResQ commented:
"Last year was the first time we invited our employees to take part in the Best Companies survey, where we were awarded the ‘One to watch’ category demonstrating a ‘good’ level of engagement. Achieving the ‘One Star’ for 2019, which denotes ‘very good’ levels of engagement, is just brilliant as it demonstrates that our staff are even more engaged and in tune with the business and its objectives and happy with the support that they get from their managers.
"In this last year we have introduced a Junior Board, which allows our potential leaders to experience the responsibility and role of a company Executive and a Team Leader training programme called STARS, which builds upon the existing training, coaching and support provided and allowing them to obtain a nationally recognised management qualification. We have also launched a number of initiatives to improve communication and staff engagement so I am delighted that these combined efforts are paying off.
"This year also saw Vodafone UK award us with a contract to deliver an outbound consumer telesales campaign for them in Hull are we are in the process of recruiting 200 staff. To deliver this campaign, we have just completed a quarter of a million-pound refurbishment so staff joining us will enjoy a state of the art workplace as well as a wide range of staff benefits."
Nic Marshall finishes:
"It’s a very exciting time for our people and our business."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Do Your Wall Boards Really Help?
More Editorial From ResQ
Res-Q was established in 2006 in Kingston upon Hull with the purpose of becoming an outsource service provider.
Published: Wednesday, December 5, 2018
HKT is Hong Kong's premier telecommunications service provider and leading operator in fixed-line, broadband and mobile communication services. It meets the needs of the Hong Kong public and local and...
Colt Group S.A. (trading as Colt Technology Services, formerly COLT Telecom Group S.A.) is a multinational telecommunications, IT managed services and data centre services company headquartered in Lon...
Established in 1994 to operate in the Turkish mobile telecommunications sector, Vodafone Group became a mobile operator under the name Vodafone Telekomünikasyon A.Ş. on May 24, 2006. Now the second la...
NOS is a telecommunications and entertainment group which offers fixed and mobile next generation solutions for Pay TV, internet, voice and data to all market segments - Residential, Personal, Corpora...