2017 BEST PRACTICEs CONFERENCES SERIES - BOOK YOUR PLACE TODAY!Other Events
EUROPE, Middle EAST & AFRICASTARTS IN:
NORTH and south americasSTARTS IN:
ORLANDO, FL USA
asia pacificSTARTS IN:
KOTA KINABALU, MALAYSIA
News : Retooled Call Center Bill Advances in Maine
Augusta, Maine, April 8, 2014 -- Maine lawmakers have advanced a bill that seeks to encourage companies to keep call centers in Maine by penalizing them if they relocate them overseas.
In a 77-67 vote on Tuesday, the Democratic-led House approved an amended version that would soften the penalties proposed in the original bill. The Senate endorsed the bill Monday.
The approved measure would require some companies to notify the state if they're relocating more than 30 percent of their call center operations overseas. Those employers wouldn't be able to get state grants, loans or tax benefits for two years.
Supporters of the bill say it will protect Maine jobs. But Republicans say that the measure is a job killer that will discourage companies from coming to Maine.
It faces final votes in both chambers.
Today's Tip of the Day - Experience And Architecture
ContactCenterWorld.com – is the website for the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint and supports 170,000 members from enterprises large and small with ideas, information and support tools including best practice awards, conferences and certification. Join today, FREE personal membership available at this link https://www.contactcenterworld.com/register.aspx and start networking and learning best practices. Contact Center World. (www.ContactCenterWorld.com), The Global Association for Contact Center & Customer Engagement Best Practices.
Published: Wednesday, April 9, 2014