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News : Revation Systems Announces LinkLive 9.1 Unified Communications Software Platform for Healthcare and Banking

#contactcenterworld, @revation

San Francisco, June 30, 2020 -- Revation Systems, a provider in cloud-based, compliant messaging and communications, announced the latest release of its flagship platform, LinkLive. Version 9.1 includes enhancements to improve customer experience and security including chat functionality.

LinkLive is unified communications software hosted in the cloud designed for healthcare and banking organizations that offers a broad range of capabilities including digital messaging, an ability to engage humans across physical and digital channels, and voice and video communications. The LinkLive platform is designed to help customers enhance the customer and patient experience.

"Our platform helps healthcare and banking organizations to securely connect and communicate with their customers in meaningful ways that create satisfaction and drive additional revenue opportunity," said Perry Price, CEO of Revation Systems. "With our latest release, we’ve modernized chat so that customers can easily interact through our messaging, video and voice services across digital and physical channels. This is important because organizations can now empower their customers to communicate from anywhere at any time."

#contactcenterworld, @revation


About Revation Systems:
Company LogoRevation Systems, founded in 2003, develops electronic messaging application services, using its unique architecture to create the first all-in-one system that provides secure, encrypted communications for all mediums: live-chat, email, instant messaging (IM), IM hunt groups, SMS, real-time Voice over IP and video. Additionally, the company is the first to offer ‘presence’ capabilities, which alert customers real-time to service personnel’s availability.
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Today's Tip of the Day - Look Under The Hood!

Read today's tip or listen to it on podcast.

Published: Wednesday, July 1, 2020

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2021 Buyers Guide Automated Call Distributors

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

2.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.

3.) 
voiptime

Voiptime Contact Center
Our contact center solution allows processing the high volume of client requests from different channels (voice, webchat, email, web callbacks), running massive outbound dialing campaigns, and makes all call center operations visible for management. Voiptime Cloud Contact Center is a professional calling solution for outbound and inbound calls. It’s a plug-and-play software that immediately increases the productivity of your call center department. With the help of our solution you are able to:
- Automate lead prospecting and have 4x more live conversations daily;
- Increase the agent occupancy up to 80-90% with the help of the fastest Predictive dialer;
- Smooth out the peaks of calls by...
(read more)
PH: 1-720-362-5005
 

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