#contactcenterworld, @LinkLiveAI
San Francisco, June 30, 2020 -- Revation Systems, a provider in cloud-based, compliant messaging and communications, announced the latest release of its flagship platform, LinkLive. Version 9.1 includes enhancements to improve customer experience and security including chat functionality.
LinkLive is unified communications software hosted in the cloud designed for healthcare and banking organizations that offers a broad range of capabilities including digital messaging, an ability to engage humans across physical and digital channels, and voice and video communications. The LinkLive platform is designed to help customers enhance the customer and patient experience.
"Our platform helps healthcare and banking organizations to securely connect and communicate with their customers in meaningful ways that create satisfaction and drive additional revenue opportunity," said Perry Price, CEO of Revation Systems. "With our latest release, we’ve modernized chat so that customers can easily interact through our messaging, video and voice services across digital and physical channels. This is important because organizations can now empower their customers to communicate from anywhere at any time."
About LinkLive:
LinkLive, formerly Revation Systems, is a leader in digital communications. The company’s customer engagement platform, LinkLive, delivers best-in-class experiences with trust, utilizing artificial intelligence and a human-connected approach. Using its unique Secure Architecture for Encrypted Communications (SAFEc), LinkLive provides secure, encrypted communications for all channels, enhancing customer communications through messaging, video, voice, document sharing, and collaboration – streamlining both customer and agent experiences with the assistance of AI.
Published: Wednesday, July 1, 2020
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