News : Ribbon and Eckoh Join Forces for Enhanced Portfolio
Eckoh (AIM: ECK), a global provider of Secure Payment products and Customer Contact solutions, has been certified as a Gold Assure Program Partner for Ribbon Session Border Controller (SBC) technology.
Eckoh is a provider in secure payment technology, and is already leveraging the power of Ribbon SBCs to address security and compliance in the contact center as part of its patented CallGuard solution. Together, the Eckoh and Ribbon solutions complement each other to provide an integrated security and PCI DSS compliant solution.
Todd Funk, Senior Executive Vice President at Eckoh, commented, "This partnership offers us a real opportunity to deliver our well-respected contact center technology support services to a wider market. Partnering with Ribbon is a natural fit as their security credentials match those of Eckoh’s wider contact center technology portfolio."
"We value our partnership with Eckoh and are excited that they have made the investment to become Gold status certified on our SBC solutions and support," said Crystal Ferreira, Vice President of Global Channel Sales at Ribbon. "Eckoh is a company that intimately understands the value of security in the contact center space and Ribbon’s market-leading SBCs are a perfect complement to enhance their secure payment solutions."
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Eckoh is a global provider of Secure Payment and Customer Engagement solutions via our Eckoh Experience Portal as well as Third Party Support. We’ve an international client base and offices in the UK and US. We're providers in transforming contact centre operations by delivering customer experiences across every channel, boosting agent productivity, reducing operations costs and maximising payment security. We’ve over 20 years’ experience in contact centre technology solutions. Eckoh has been a PCI DSS Level One Service Provider since 2010.
About Ribbon Communications Inc:
AboutRibbon Communications is a company with two decades of leadership in real-time communications. Built on world-class technology and intellectual property, the company delivers intelligent, secure, embedded real-time communications for today's world. The company transforms fixed, mobile and enterprise networks from legacy environments to secure IP and cloud-based architectures, enabling highly productive communications for consumers and businesses.
Published: Friday, November 15, 2019
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