#contactcenterworld, @logmein, @ribboncomm
Westford, MA, USA, April 9, 2020 - Ribbon Communications Inc. (Nasdaq: RBBN), a global provider of real time communications software and network solutions to service providers, enterprises, and critical infrastructure sectors, announced that LogMeIn (Nasdaq: LOGM), a provider in remote work, including solutions for unified communications and collaboration (UCC), identity and access management, and customer engagement and support, is leveraging key solutions from Ribbon's cloud and edge software portfolio to help meet increased network traffic demands.
Sponsor message - content continues below this message
2022 '17th annual' Global Contact Center World Awards NOW OPEN
Enter your Center, Strategy, Technology Innovation, Teams and Individuals into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 80 nations and compete for the most prestigious awards out there!
Content continues ….
"We have experienced unprecedented growth in the usage of our unified communications and collaboration products over the past month due to the COVID-19 outbreak and the seismic shift in the number of employees working from home," said Ian Pitt, CIO at LogMeIn. "By leveraging Ribbon's carrier-grade, highly scalable solutions and the flexible Network-Wide Licensing model with burst licensing, we are well prepared to seamlessly scale with the demand. Ribbon's solutions have been very stable under the increased load, which has allowed us to continue to provide the quality and reliability our customers expect. We will be looking to deploy additional Ribbon resources as we continue to expand and grow."
"We are delighted that our market-proven solutions are helping customers, like LogMeIn, to easily accommodate unexpected spikes in traffic demands," said Steven Bruny, Executive Vice President of Sales for the Americas Region for Ribbon. "LogMeIn's UCC portfolio includes some of the most well-known and trusted collaboration solutions in the marketplace, so we are extremely proud that they have entrusted Ribbon to help them meet this growing demand from their customers."
#contactcenterworld, @logmein, @ribboncomm
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.newswire.ca
About LogMeIn, Inc.:
LogMeIn (NASDAQ:LOGM) provides cloud-based remote access, support and collaboration solutions to quickly, simply and securely connect millions of internet-enabled devices across the globe — computers, smartphones, iPads, Android tablets, and digital displays. Designed for consumers, mobile professionals and IT organisations, LogMeIn's solutions empower nearly 13 million active users to connect more than 100 million devices. LogMeIn is based in Woburn, Massachusetts, USA, with offices in Australia, Hungary, Japan, the Netherlands, and the UK.
About Ribbon Communications Inc:
AboutRibbon Communications is a company with two decades of leadership in real-time communications. Built on world-class technology and intellectual property, the company delivers intelligent, secure, embedded real-time communications for today's world. The company transforms fixed, mobile and enterprise networks from legacy environments to secure IP and cloud-based architectures, enabling highly productive communications for consumers and businesses. 
Published: Monday, April 13, 2020
| 4.) |  Consilium UniAgent™ Today’s call centers need their agents to work more naturally, and respond better and faster. Here, we talk about the innovations Consilium has made with the latest desktop and mobile agent releases of the UniAgent™ CRM connector. From small enterprises to Fortune 500 companies and governments across 110 countries, UniAgent™ comes into action right at the moment of reckoning, making every contact center experience engaging and personalized, powered by simplified customer identification and anticipating customer needs. UniAgent™ provides CRM integrations between all the Cisco contact center solutions (UCCX, PCCE, UCCE and HCS-CC) and over 20 CRMs, such as Salesforce, Microsoft Dynamics 365... (read more) |
| 7.) |  NovelVox CTI Connector NextGen Cisco Finesse, Genesys & Avaya Embedded CTI Connectors for Salesforce, Microsoft Dynamics, ServiceNow, Zendesk & more. |
LOGIN WITH YOUR CONTACTCENTERWORLD.COM ACCOUNT
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall