Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

News : Ribbon Appoints Channel UC as Partner and Distributor for Ribbon Connect for Microsoft Teams Direct Routing

#contactcenterworld, @ribboncomm, @Microsoft

Sydney, Australia, Dec. 12, 2022 -- Ribbon Communications Inc. (Nasdaq: RBBN), a global provider of real time communications software and IP optical networking solutions to service providers, enterprises, and critical infrastructure sectors, announced that it has appointed Channel UC as a partner and distributor in Australia and New Zealand. The agreement covers Ribbon Connect for Microsoft Teams Direct Routing, and both appliance and software-based Session Border Controllers.

"Ribbon Connect is an easy, efficient route to market for partners looking to quickly activate Microsoft Teams SIP trunks to Microsoft phone system licensing or extend Direct Routing to include connectivity to existing PBX infrastructure," said Brad Milne, Managing Director, Channel UC. "Including it in our Microsoft Teams product portfolio of software solutions enables us to strengthen our partner communities' offering while reducing their overheads. This is especially important today, when finding skilled staff to manage complex environments is challenging."

Ribbon Connect is a cloud-based service that securely connects new or existing phone lines, numbers and calling plans to Microsoft Teams. The solution is delivered on a per-user, per seat basis, and adds "dial tone" to Microsoft Teams deployments making it easy to place and receive business phone calls, turning Teams into the office phone system. Ribbon Connect streamlines the installation process for Microsoft Teams Direct Routing, eliminating the need to manage any on premise SBC hardware infrastructure.

"We are delighted to extend our relationship with Channel UC in Australia and New Zealand – their expertise in providing partners with simple and easy to deploy solution that are helping organizations of all sizes to get the most out of their Microsoft Teams environments, is a tremendous asset to the Channel community," said Manny Christophidis, Channels Director, Asia Pacific, Ribbon Communications.

Based in Sydney, Australia, Channel UC is a specialist Unified Communication, Contact Centre and Analytics Software Solutions distributor. The company was formerly a stand-alone division of Mia Distribution and was spun out as a separate business when Mia was acquired by Bluechip Infotech in August of 2022.

#contactcenterworld, @ribboncomm, @Microsoft

Posted by Veronica Silva Cusi, news correspondent
Source: https://en.prnasia.com


About Ribbon Communications Inc:
Company LogoAboutRibbon Communications is a company with two decades of leadership in real-time communications. Built on world-class technology and intellectual property, the company delivers intelligent, secure, embedded real-time communications for today's world. The company transforms fixed, mobile and enterprise networks from legacy environments to secure IP and cloud-based architectures, enabling highly productive communications for consumers and businesses.
Company RSS Feed   Company Facebook   Company Twitter   Company Instagram   Company YouTube   Company LinkedIn   Company Profile Page

About Microsoft:
Company LogoAt Microsoft, we're motivated and inspired every day by how our customers use our software to find creative solutions to business problems, develop breakthrough ideas, and stay connected to what's most important to them. We are committed long term to the mission of helping our customers realize their full potential. Just as we constantly update and improve our products, we want to continually evolve our company to be in the best position to accelerate new technologies as they emerge and to better serve our customers.
Company RSS Feed   Company Facebook   Company Twitter   Company YouTube   Company LinkedIn   Company Profile Page

Today's Tip of the Day - Customers Wary Of Fraud Calls

Read today's tip or listen to it on podcast.

Published: Tuesday, December 13, 2022

Printer Friendly Version Printer friendly version

2023 Buyers Guide Employee Engagement Solutions

 
1.) 
ContactCenterWorld

TopPlace2Work.com
Typical Problem!

In-house surveys can be time consuming, cumbersome at best and many staff often don't provide valid feedback as they fear ‘being too honest' with their employer for fear of retribution.

Even some 3rd party ‘managed' surveys can be challenging, costly and then there is no benchmark or significant value other than ‘managed by a 3rd party' approach, which leads to the problem of validity of data, security and integrity plus costs and time required by you.

The Solution!

TopPlace2Work is an easy to use program that allows you to gather valuable data on employee morale and engagement.
 

About us - in 60 seconds!

Submit Event

Upcoming Events

Europe's leading call & contact center event is now arriving at the U.S., showcasing the latest and most effective technologies, strategies and advancements to industry professionals who are looking to excel in the customer engagement world!

Disco... Read More...
 5100 

Newsletter Registration

Please check to agree to be placed on the eNewsletter mailing list.

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =