News : RightAnswers Introduces Knowledge Gamification to Improve Customer Service
RightAnswers offers in its latest release out-of-the-box gamification to enhance enterprise knowledge and improve customer service by driving the right behaviors.
"Gamification is an effective way to change behavior. It challenges employees to raise their game and perform better," explained Simon Yelsky, Vice President Product Management and Marketing, RightAnswers. "Personal achievement and peer recognition are strong motivators. People want to be perceived as proficient at their jobs."
Today's Tip of the Day - Voice Mail Timeout!
More Editorial From Upland Software, Inc.
Published: Tuesday, May 26, 2015
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