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News : RightAnswers Receives Latest CRM Certification
Edison, NJ, USA, May 12, 2016 -- RightAnswers, Inc., a of cloud-based software for knowledge management, web and mobile self-service and social knowledge, announced it has been verified by NetSuite for interoperability with NetSuite CRM version 2016.1.
"NetSuite is a key technology partner for RightAnswers," said Bill Pollie, Executive Vice President, Global Sales and Business Development, RightAnswers. "RightAnswers seamlessly integrated with NetSuite provides more targeted search results, resolves cases faster and improves the productivity of the contact center."
Posted by Veronica Silva Cusi, news correspondent
Source: Right Answers
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About RightAnswers, Inc.:
RightAnswers is a provider of cloud-based knowledge management and web self-service solutions for optimizing customer service and IT support. Our 500 clients around the globe use RightAnswers seamlessly integrated with their CRM, ITSM or other customer service software, to provide stellar support experiences while saving millions of dollars a year.
About Netsuite, INC.:
NetSuite enables companies to manage all key business operations in a single, integrated system, which includes CRM, order management and fulfillment, inventory management, finance, ecommerce and Web site management. NetSuite is delivered as an on-demand service. NetSuite''s patent-pending "real-time dashboard" technology provides an easy-to-use view into role-specific business information that is always up-to-date.
Published: Friday, May 13, 2016