Belmont, CA, USA, Aug 25, 2021 -- RingCentral, Inc. (NYSE:RNG), a provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, announced a range of new capabilities to help organizations run and grow their business by enabling employees to communicate and collaborate effectively, securely, and productively from anywhere.
Nat Natarajan, executive vice president, Products and Engineering, at RingCentral, said, "RingCentral is continuing to innovate at a rapid pace and we’re focused on providing the capabilities that organizations need to run and grow their business. We’re moving from a pandemic which challenged organizations' basic ability to keep their people connected to a new era of organizational transformation, which requires highly integrated immersive video with team messaging and robust phone capabilities so people can be productive. Additionally, our focus on security gives customers the peace of mind that their communications are fully safe and secure, and an open ecosystem that enables them to co-create solutions to meet their business needs of today and the future."
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New security and compliance including Dynamic End-to-End Encryption (E2EE) and C5:2020 certification deliver the data protection and secure video meetings. Dynamic E2EE for video meetings allows users to start ad-hoc and scheduled E2EE meetings, and to dynamically turn E2EE on (or off) mid-meeting across mobile, desktop, and web browsers.
Irwin Lazar, president and principal analyst at Metrigy, said, "E2EE is a critical requirement to support a Zero Trust security architecture. More than 40 percent of our research participants classify it as a 'must have' feature for their collaboration applications. RingCentral's Dynamic E2EE provides an additional layer of security to ensure that only authorized meeting participants have access to video and associated content."
Zeus Kerravala, principal analyst at ZK Research, said, "There’s no room for companies with walled gardens in today’s day and age and RingCentral is a great example of an organization that, by far, has the most open platform in the industry and is truly dedicated to improving workflows and enhancing productivity. With RingCentral Add-ins, developers will have an opportunity to build great integrations for their organizations, and employees will have the ability to work from a single application as opposed to having to toggle between multiple applications and wasting time that could be spent doing things that truly matter."
Jon Arnold, principal, J Arnold & Associates, said, "While Microsoft Teams includes several collaboration essentials, telephony isn’t one of them and calling is still one of the most important communications tools used by businesses globally. With the RingCentral dialer embedded within Teams, users now have access to all the calling capabilities they need directly within the Teams app so they no longer have to make do with a ‘good enough’ solution and toggle between multiple applications to get their work done."
Posted by Veronica Silva Cusi, news correspondent
About RingCentral, Inc.:
RingCentral is a publicly traded provider of cloud-based phone systems for businesses. It is headquartered in Belmont, California and has offices in Denver, Colorado; Manila, Philippines; Xiamen, China; St. Petersburg, Russia and Odessa Ukraine.
Published: Thursday, August 26, 2021
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