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News : RingCentral Announces RingCentral Rise, a Strategic and Secure Communications Platform Designed for Service Providers

#contactcenterworld, @ringcentral

Belmont, CA, USA, Oct 12, 2021 -- RingCentral, Inc. (NYSE:RNG), a provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, announced RingCentral Rise, a new platform designed exclusively for service providers around the world. By leveraging Resources, System integration, and Experiences (Rise) from RingCentral, service providers can now offer their own co-branded unified cloud communications solutions including team messaging, video meetings, cloud phone system, and contact center solutions to businesses in a fast, flexible, and scalable manner.

"RingCentral is a leader in developing effective strategic partnerships in the global UCaaS market," said Elka Popova, Connected Work, vice president, Frost & Sullivan. "The Rise program from RingCentral marks a new phase in the UCaaS industry’s evolution as it highlights an important shift in operator and vendor strategies. The program meets the needs of businesses and partners that demand greater simplicity in terms of core feature set, packaging and pricing, while offering greater flexibility in terms of integrations with customer-specific workflows."

"RingCentral has a vision of bringing the very best cloud communications capabilities to businesses everywhere. Central to that vision is partnering with the world’s leading services providers to provide their customers with the industry’s leading team messaging, video meetings, and enterprise-ready phone system," said Homanyoun Razavi, executive vice president and head of Global Service Providers at RingCentral. "With Rise, we can accelerate the speed to market and the speed of innovation, with an industry-first open platform for service providers backed by a dedicated business unit. We’re excited to jointly innovate across 5G, Mobile Edge Computing (MEC), Internet of Things (IoT), and Artificial Intelligence (AI) to bring differentiated products to market that humanize cloud communications with blazing speed and new ways of working."

Rich Shaw, vice president, Voice & Collaboration, AT&T
"AT&T and RingCentral are long-standing strategic partners since 2012 dedicated to bringing the best mobility and transformation solutions to our customers. RingCentral Rise is enabling us to truly differentiate in the market with recent launches of AT&T Office@Hand Wireless and AT&T Phone for Business Advanced."

Markus Hendrich, Co-CEO, ecotel
"Ecotel differentiates by innovativeness and the quality of experience for business customers. RingCentral Rise enables us to combine our core strengths with the industry-leading UCaaS cloud platform for a truly unique offering in the market."

Benito Ohara, CEO, MCM
"The RingCentral partnership came at exactly the right time when we were looking for something fresh, different and out-of-the-box for our customers. RingCentral is aligned with our philosophy to adapt communications around the customer, offering speed, flexibility, and open integrations."

Marshall Berkin, vice president, Business Products & Services, TELUS
"TELUS and RingCentral have a long-standing strategic relationship to deliver the most advanced UCaaS capabilities in Canada. We’re excited for the launch of Rise as we continue to expand our relationship with new services such as Contact Center and Business Connect Voice."

#contactcenterworld, @ringcentral

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About RingCentral, Inc.:
Company LogoRingCentral is a publicly traded provider of cloud-based phone systems for businesses. It is headquartered in Belmont, California and has offices in Denver, Colorado; Manila, Philippines; Xiamen, China; St. Petersburg, Russia and Odessa Ukraine.
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Today's Tip of the Day - Keep Cost In Perspective

Read today's tip or listen to it on podcast.

Published: Wednesday, October 13, 2021

Printer Friendly Version Printer friendly version

2022 Buyers Guide Visual Communications

 
1.) 
Premium Listing
SJS Solutions

Optymyse - Digital Employee Engagement
Optymyse is a completely new way to empower, engage, motivate and retain your contact centre, call center and helpdesk agents. Optymyse is a unique neuroscience-based approach which takes care of your most valuable asset - your people and is focussed on improving mental health, wellness, wellbeing, motivation, happiness and reducing stress in the workplace.


2.) 
TeamViewer

Co-Browsing Integration
Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.
 

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