Belmont, CA, USA, Sept, 2022 -- RingCentral, Inc. (NYSE: RNG), a provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, announced the availability of AI powered video capabilities, along with extended browser support for RingCentral MVP™ and RingCentral Video(R) customers. With today’s global workforce embracing hybrid work, the need for richer and more intelligent meetings experiences could not be greater.
Since launching RingCentral Video, the company has rolled out hundreds of advanced video meeting features and expanded its video offering beyond the desktop and mobile devices to also include RingCentral Rooms™. To enhance the user experience of RingCentral, new browser support for Firefox on desktop and Chrome for Android devices is also now available. This extends the browser support already available in Chrome and Edge on desktop.
Additionally, today RingCentral is rolling out differentiated AI-driven video meeting capabilities that are now widely available.
All newly announced features are now available for both RingCentral MVP and RingCentral Video Pro customers in both free and paid tiers.
Mo Kabiteh, President and COO for RingCentral said, "Video meetings shouldn’t be limited. RingCentral Video Pro is a free and full-featured solution that allows any customer to run HD video meetings without 40 minute time limits. There’s absolutely no catch and there’s no requirement to purchase a subscription. Furthermore, users can join video meetings directly through their browser without requiring any downloads and can also enjoy amazing new AI-enabled features."
Kira Makagon, Chief Innovation Officer for RingCentral said, "One of our innovation goals is to make hybrid work simpler by delivering best-in-class video meeting capabilities. Our prior investments in AI, including RingCentral’s 2020 acquisition of Deep Affects, are unlocking new added-value for customers and allowing us to deliver new capabilities that can’t be matched. Many of us are spending countless hours in meetings, and both automation and AI has the potential to increase efficiency, support better productivity and collaboration - all while reducing meeting fatigue."
Prashant Kukde, RingCentral’s Vice President of Conversational AI, Product Development added, "AI is a smart fabric that bridges knowledge and communication gaps. Using AI to analyze business conversations and extract meeting insights is a big differentiator for RingCentral. No other provider is able to deliver the advanced meeting summaries and insights the way we’re able to."
Beth Schultz, VP of research and principal analyst with Metrigy said, "Many consider AI-driven video meeting functions such as those from RingCentral to be highly valuable. In-meeting assistance – such as meeting insights and summaries are top of the list, with 93% of Metrigy’s research participants saying these features would have high or moderate value to their organizations. Among the value propositions are improved engagement, productivity, and well-being."
Beth Trejo, Founder and CEO of Chatterkick said, "In the 10 years since we launched, Chatterkick has grown into an international team. But thanks to these wonderful RingCentral collaboration tools—especially video conferencing—we can still operate as a tight-knit group of social media nerds who support each other, go all out for our clients, and have fun every day."
Posted by Veronica Silva Cusi, news correspondent
About RingCentral, Inc.:
RingCentral is a publicly traded provider of cloud-based phone systems for businesses. It is headquartered in Belmont, California and has offices in Denver, Colorado; Manila, Philippines; Xiamen, China; St. Petersburg, Russia and Odessa Ukraine.
Published: Monday, September 12, 2022
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