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News : RingCentral Launches Australian Data Centre, RingCentral Video, and RingCentral Rooms to Address Regional Demand

#contactcenterworld

Sydney, Australia, March 8, 2021 -- RingCentral Australia Pty Ltd, a provider of global enterprise cloud communications, video meetings, collaboration, and contact centre solutions, and a wholly owned subsidiary of RingCentral, Inc. (NYSE: RNG), announced the availability of RingCentral Video™ and RingCentral Rooms™ in Australia. RingCentral is also announcing that RingCentral Rooms will be compatible with Poly devices including Poly Studio X30 and Poly Studio X50 in the region.

Additionally, RingCentral is announcing that the company has established a new data centre in Australia, which brings RingCentral’s video meetings and cloud phone system, to any organisation—private and public sector—required to comply with Australia’s data sovereignty regulations, including the Privacy Act and the Australian Privacy Principles.

"At RingCentral we are focused on enabling organisations to modernise their business communications by moving to the cloud and allowing their people to be productive from anywhere," said Peter Hughes, Regional Vice President Sales, APAC, RingCentral. "With the announcement of RingCentral Video and RingCentral Rooms, we are bringing a more enhanced and collaborative experience with greater security and accessibility for all people – both internal and external to the organisation, wherever they are working – be that at home, in the office, or on-the-go. In addition, with today’s announcement of our new data centre to securely store customer data in-country, we have opened up our cloud communications and contact centre platform for any organisation in Australia, of any size and across every industry sector."


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As RingCentral continues its global expansion efforts, Australia remains a key strategic location for the company. The new datacentre will be available on demand and offers RingCentral customers the ability to register endpoints in-country, and keep voice and video call data, including voicemail, call recordings, faxes and call logs, stored locally in Australia.

Rocco Pirrello, Manager, Operations and Brand, GSA Insurance Brokers, said, "We’re looking forward to upgrading our RingCentral communications platform to RingCentral Video, and passing on the benefits of a unified experience to our staff and especially to external meeting participants. Video meetings have become such a necessity in business today and the experience of our external attendees is paramount. We look forward to having participants no longer have to download and run anything to join a RingCentral Video meeting; and for the browser experience to be just as good for users as the app experience."

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://prwire.com.au


About RingCentral Australia Pty Ltd:
Company LogoRingCentral, Inc. (NYSE: RNG) is a leading provider of cloud Message Video Phone™ (MVP), customer engagement and contact centre solutions for businesses worldwide. More flexible and cost-effective than legacy on-premise PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral’s open platform integrates with leading third-party business applications and enables customers to easily customise business workflows.
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Published: Tuesday, March 9, 2021

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