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News : RingCentral Named a Leader in the 2023 Gartner® Magic Quadrant™ for UCaaS

#contactcenterworld, @ringcentral, @Gartner_inc

Belmont, CA, USA, Dec 5, 2023 - RingCentral, Inc. (NYSE:RNG), a provider of AI-first global enterprise cloud communications, video meetings, collaboration, and contact center solutions, announced that Gartner has recognized RingCentral as a Leader in the 2023 Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide report, making this RingCentral’s ninth year in a row being named to the Leaders quadrant.

"Enterprise communications continues to be a rapidly evolving market, particularly with innovations in AI advancing capabilities across industries and job functions, including healthcare, sales, contact centers, and overall employee workflows," said Kira Makagon, Chief Innovation Officer, RingCentral. "We believe RingCentral’s AI-first communications platform for messaging, video, phone, and contact center will continue to disrupt the market and drive optimal productivity and efficiency for businesses around the globe. We are truly proud to be recognized once again by Gartner as a Leader in this year’s Magic Quadrant for UCaaS, Worldwide report. As a pioneer in this industry, we feel this recognition is the result of RingCentral’s unwavering dedication to innovation."

The 2023 Gartner Critical Capabilities for UCaaS report, which accompanies the Magic Quadrant report, also reveals that RingCentral is ranked #1 in three out of the six product or service use case categories ranking.

#contactcenterworld, @ringcentral, @Gartner_inc

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com/news/home/20231205271808/en/


About RingCentral, Inc.:
Company LogoRingCentral is a publicly traded provider of cloud-based phone systems for businesses. It is headquartered in Belmont, California and has offices in Denver, Colorado; Manila, Philippines; Xiamen, China; St. Petersburg, Russia and Odessa Ukraine.
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About Gartner:
Company LogoGartner, Inc. is a research and advisory firm that helps more than 10,000 clients leverage technology to achieve business success. Gartner’s businesses consist of Research, Consulting, Measurement, Events and Executive Programs. Founded in 1979, Gartner has over 3,800 associates, including approximately 1,000 research analysts and consultants, in more than 75 locations worldwide.
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Today's Tip of the Day - Quantity, Quality, Cost

Read today's tip or listen to it on podcast.

Published: Wednesday, December 6, 2023

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2024 Buyers Guide Surveys

 
1.) 
Pointel

Survey360
Pointel Survey360 is a closed-loop feedback solution designed for business users to create and manage surveys. It is equipped with the ability to capture and analyze data in real-time.

Survey360 provides a competitive edge that improves our customers' business strategy with actionable intelligence. In addition to the details in the surveys themselves, Survey360 enables users to generate interactive reports on demand even without the hassle of coding to interpret their customers' feedback and translate survey results into improvement recommendations.
 

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