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#contactcenterworld, @ringcentral, @Gartner_inc
Belmont, CA, USA, Sept 7, 2022 -- RingCentral, Inc. (NYSE: RNG), a provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, announced that Gartner has recognized RingCentral for being ranked #1 in all four use cases in the 2021 Gartner Critical Capabilities for Unified Communications as a Service (UCaaS), Worldwide report, updated August 1st, 2022. The Gartner report evaluated 14 companies in relation to nine critical capabilities and four use cases.
Gartner "Critical Capabilities" are attributes that differentiate products/services in terms of their quality and performance. Gartner recommends that users consider these sets of critical capabilities as some of the most important criteria for acquisition decisions.
"We rose to the challenge over the past two years to meet what has turned out to be a radical shift in employee communication, interaction and collaboration. As RingCentral has always had a mobile first mentality, we are especially qualified to solve the newer and ever-evolving demands of hybrid work," said Mo Katibeh, president and chief operating officer, RingCentral. "The innovations RingCentral has brought to market over the past 12 months are a testament to the hard work our development teams have put in to rise to this unprecedented challenge. I am extremely proud of all our employees and it’s great to see the recognition by Gartner in the Critical Capabilities report."
#contactcenterworld, @ringcentral, @Gartner_inc
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.ringcentral.com
About RingCentral, Inc.:
RingCentral is a publicly traded provider of cloud-based phone systems for businesses. It is headquartered in Belmont, California and has offices in Denver, Colorado; Manila, Philippines; Xiamen, China; St. Petersburg, Russia and Odessa Ukraine.
About Gartner:
Gartner, Inc. is a research and advisory firm that helps more than 10,000 clients leverage technology to achieve business success. Gartner’s businesses consist of Research, Consulting, Measurement, Events and Executive Programs. Founded in 1979, Gartner has over 3,800 associates, including approximately 1,000 research analysts and consultants, in more than 75 locations worldwide.
Published: Friday, September 9, 2022
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