#contactcenterworld, @ringcentral, @Gartner_inc
Belmont, CA, USA, Dec 3, 2020 -- RingCentral, Inc. (NYSE: RNG), a provider of global enterprise cloud communications, collaboration, and contact center solutions, announced that it has received the highest scores in every use case among 14 total vendors in the November 2020 Critical Capabilities for Unified Communications as a Service (UCaaS), Worldwide report.
In the report, Gartner evaluated UCaaS vendors across the following five identified use cases:
"Mobility and Remote Working"
"Integrated Contact Center"
"At a time when enabling people and organizations to connect and communicate has never been more important, we’re honored to be ranked highly in all five of these Use Cases," said Anand Eswaran, president and chief operating officer, RingCentral. "Our mission is to make business communications easy and effective so businesses can empower their people to collaborate and thrive in their work."
Posted by Veronica Silva Cusi, news correspondent
About RingCentral, Inc.:
RingCentral is a publicly traded provider of cloud-based phone systems for businesses. It is headquartered in Belmont, California and has offices in Denver, Colorado; Manila, Philippines; Xiamen, China; St. Petersburg, Russia and Odessa Ukraine.
Gartner, Inc. is a research and advisory firm that helps more than 10,000 clients leverage technology to achieve business success. Gartner’s businesses consist of Research, Consulting, Measurement, Events and Executive Programs. Founded in 1979, Gartner has over 3,800 associates, including approximately 1,000 research analysts and consultants, in more than 75 locations worldwide.
Published: Friday, December 4, 2020
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