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News : RingCentral Rapidly Expands Capabilities of RingCentral Video

#contactcenterworld, @ringcentral

Belmont, CA, USA, April 20, 2021 -- RingCentral, Inc. (NYSE: RNG), a provider of global enterprise cloud communications, collaboration, video meetings, and contact center solutions, announced a range of new video and team messaging capabilities to enhance online meetings and enable people to effectively communicate and collaborate from anywhere. 

"How we work is changing and the capabilities we need to have to communicate and collaborate will evolve," said Nat Natarajan, executive vice president of products and engineering at RingCentral. "We are rapidly delivering new capabilities of RingCentral Video that not only make video meetings more enjoyable and more effective but combine video with team messaging so people can get more work done more effectively before, during, and after their meetings."

To provide greater integration between different modes of communication, including message, video and phone, and to manage concerns for when people get back into their offices and ensure they are safe, we are announcing:

Roopam Jain, Industry Director for Unified Communications and Collaboration at analyst firm Frost & Sullivan, said, "The rapid pace of new video capabilities demonstrates RingCentral’s strong commitment to innovation and addressing the needs of today’s evolving hybrid workforce. The wide variety of new features that RingCentral has added to RingCentral Video™ will help drive even greater engagement for people working from anywhere - enabling them to connect and build relationships while driving business outcomes."

RingCentral customer Elliot Hamby of Envera Systems, a leading provider of technology-based security solutions said, "With RingCentral Video our customers and employees are able to join video meetings from a laptop or mobile phone with the click of a button and screen sharing is just as easy, which has helped us increase our productivity. We’ve been pleased to see the rapid pace of new innovations like virtual video backgrounds and closed captioning. We couldn’t be happier with our choice to embrace RingCentral as our unified communications platform."

Cody Broderick, founder & CEO, inWhatLanguage, a RingCentral customer that provides translation solutions said, "RingCentral enables us to work smarter and faster by integrating video meetings and team messaging all in a single application. We have the RingCentral application on our laptops, mobile phones and tablets so we can communicate from anywhere on any device. We’ve been impressed with the speed of innovation and availability of new RingCentral Video features, like overlay presenter mode and breakout rooms, which have enabled us to share experiences both externally and internally as we continue to work together from anywhere to shape a better future."

#contactcenterworld, @ringcentral

Posted by Veronica Silva Cusi, news correspondent

About RingCentral, Inc.:
Company LogoRingCentral is a publicly traded provider of cloud-based phone systems for businesses. It is headquartered in Belmont, California and has offices in Denver, Colorado; Manila, Philippines; Xiamen, China; St. Petersburg, Russia and Odessa Ukraine.
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Today's Tip of the Day - Where Is The Problem?

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Published: Friday, April 23, 2021

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2021 Buyers Guide Translation Services

OpsTel Services

Platform Data Transformation
OpsTel is proud to provide our clients with a software automation service that is used to aid in the transition from one platform to another utilizing both speed and accuracy. Whether it is going from premises to premises, premises to cloud, premises to private cloud or even a hybrid deployment; OpsTel has the ability to help cut your transition time so you can focus your efforts on remaining architecture priorities.

We’ve observed conversions as high as 85% - in as little time as 30-minutes - with remaining client specific complex integrations being done by employees or professional services of your choice leveraging our Platform Data Transformation™ solution.

Features include:

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Tru29 Outsource Solutions Inc.

Back Office Solutions
Although the customer-facing type of tasks is essential to good customer experience, tasks being done in the background is as important.

Tru29 has been providing this type of outsourcing solutions to various businesses across the globe so you can be assured of a reliable and experienced workforce.

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