#contactcenterworld, @ringcentral

Belmont, CA, USA, June, 2021 -- RingCentral Inc. (NYSE: RNG), a provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, announced new enhancements to RingCentral Rooms™. The enhancements, specific to its video meetings capabilities within RingCentral’s Message Video Phone™ (MVP™) offering and RingCentral Video(R), the company's video meetings solution with team messaging, will enable people to connect, communicate, and collaborate seamlessly, whether they are returning to the office or working from anywhere. The new capabilities include voice activated control enabling users to start and join meetings through a touchless experience and the ability to control the meeting from a mobile device. In addition, RingCentral Rooms will now be compatible with Logitech Rally devices and Windows devices and appliances, making RingCentral Rooms accessible to a wider audience.

"At RingCentral we are focused on connecting people - wherever they are located - with the best messaging, video, and cloud phone service," said Nat Natarajan, executive vice president of products and engineering at RingCentral. "As offices open up, organizations are quickly adapting to support a collaborative hybrid workforce that creates participation equity. Our rapid innovation on RingCentral Rooms makes it easier and more rewarding for people to connect, resulting in a more inclusive culture so they can do their best work."

RingCentral customer Dave Evans, CIO of Computer History Museum, a well-known Bay Area-based institution, said, "Our mission is to enable our employees, partners and guests to communicate digitally with audiences all over the world - whether that's in-person from our historical venue, from home, or on-the-go. With new RingCentral Rooms capabilities, we will have the flexibility we need to redesign and transform our venue for the new way of working and support a hybrid model. By doing this, we can continue to preserve the history of computing through the exchange of ideas with audiences seamlessly from wherever they are."

"Organizations are actively discussing plans to enable employees to work in the office and exactly when and how that will happen. However, they will need an actual plan in place that addresses things like meeting accessibility, simplicity, control, inclusion, workplace safety, security, privacy, etc. for that to happen effectively," said Rich Costello, senior research analyst, IDC. "The capabilities and enhancements highlighted in this RingCentral Rooms announcement are key attributes of any smart return to work plan."

"Teleconference phones in conference rooms are rapidly transforming into video rooms as the world starts returning to the office and transitioning to hybrid work," said Scott Wharton, GM of Video Collaboration for Logitech. "RingCentral has been a leader and innovator in driving Unified Communications to businesses of all sizes, so their RingCentral Rooms, powered by Logitech's market-leading video products, is a next logical step to helping people adapt to the new hybrid reality."

#contactcenterworld, @ringcentral

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com