News : RingCentral to Become Provider of UCaaS Solutions to Avaya in Strategic Partnership
Belmont, CA, USA, Oct, 2019 -- RingCentral, Inc. (NYSE: RNG), a provider of global enterprise cloud communications, collaboration, and contact center solutions, announced that it will enter into a commercial agreement with Avaya Holdings Corp. (NYSE: AVYA), a global provider in solutions to enhance and simplify communications and collaboration.
RingCentral and Avaya will introduce a new solution, "Avaya Cloud Office by RingCentral" ("Avaya Cloud Office" or "ACO"). RingCentral and Avaya will jointly develop programs to leverage Avaya’s global sales and partner network, as well as build automated technologies for seamless customer transition to RingCentral’s global UCaaS solution.
"This strategic partnership leverages the respective strengths of Avaya and RingCentral to provide a definitive differentiated solution," said Vlad Shmunis, Founder, Chairman and CEO, RingCentral. "We are excited to bring RingCentral’s leading UCaaS platform to Avaya’s installed base of over 100 million users and over 4,700 partners, providing long-term growth opportunities for both our companies."
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"Avaya and RingCentral’s joint investment and commitment to bringing Avaya Cloud Office to market creates an unprecedented opportunity to accelerate the transition to the cloud with attractive economics for our customers and partners," said Jim Chirico, President and CEO of Avaya. "This also gives us the opportunity to unlock value from a largely unmonetized base of our business as it brings compelling value to our customers and partners. We believe this highly complementary partnership is a game changer that expands the total addressable market for Avaya and creates meaningful value for both Avaya and RingCentral."
Avaya and RingCentral will jointly develop programs, technologies, and automation to facilitate smooth transition of Avaya’s UC customer base to the cloud.
Under the commercial agreement, both companies will contribute resources towards development and sales & marketing of Avaya Cloud Office.
Posted by Veronica Silva Cusi, news correspondent
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About RingCentral, Inc.:
RingCentral is a publicly traded provider of cloud-based phone systems for businesses. It is headquartered in Belmont, California and has offices in Denver, Colorado; Manila, Philippines; Xiamen, China; St. Petersburg, Russia and Odessa Ukraine.
Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications and collaboration, contact center and customer experience management, and networking. We provide related services to large enterprises, midmarket companies, small businesses, and government organizations around the world.
Published: Monday, October 7, 2019
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