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News : Ringover Raises Funds to Bring Enterprise Communications to the Cloud

#contactcenterworld, @ringoverapp

Montrouge, France, Jan 25, 2021 -- Ringover, a cloud communication platform for businesses, has raised money in a series A round of funding, the first outside funding in its 16-year history. The company said the funding, which comes from Expedition Growth Capital, will help it "power the future of enterprise communication."

Founded out of Paris in 2005, Ringover is one of several companies aiming to replace legacy contact center and business phone systems with a SaaS-based cloud incarnation that offers voice, video, messaging, and SMS communications for teams, as well as tools for managing inbound and outbound customer communications.

##advertisemaent##

"Most B2B tools are moving to the cloud — the business phone system is not an exception to this trend, however this move has been accelerated with the pandemic," Ringover cofounder and CEO Renaud Charvet told VentureBeat. "People aren’t based in physical office and call center spaces with access to a physical work phone or desktop software, so being able to carry out all the same tasks and workflows on a remote digital platform is a priority for businesses, and investors are seeing that growth potential."

With the money in the bank, Ringover said it plans to roll out new features, expand its team, and expand into the U.S. where it will start selling for the first time in 2021.

#contactcenterworld, @ringoverapp

Posted by Veronica Silva Cusi, news correspondent
Source: https://venturebeat.com


About Ringover:
Company LogoRingover combines unlimited calls, group messaging and video conferencing into one easy-to-use app. You can integrate it with your CRM and helpdesk tools in just a few clicks with no expertise needed. It's the complete contact centre package!
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Today's Tip of the Day - Language Options

Read today's tip or listen to it on podcast.

Published: Wednesday, January 27, 2021

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2023 Buyers Guide Surveys

 
1.) 
Nuxiba Technologies

Reminder
Provide an unparalleled, engaging user experience for the creation of dynamic voice broadcasting campaigns. Its block-based interface enables you to develop easy to complex call flows aligned with given strategic business targets by simple drag and drop operations.

Mass Automated Telephone Surveys are based on a key-pad answering system that enables you to poll large audiences with your own custom questions. They are great for:

- Building Customer Loyalty
- Lead Generation
- Enhancement of Current Service Portfolios

Manage the platform with great ease and assess your results. Schedule your demo or request a quote today!

2.) 
Pointel

Survey360
Pointel Survey360 is a closed-loop feedback solution designed for business users to create and manage surveys. It is equipped with the ability to capture and analyze data in real-time.

Survey360 provides a competitive edge that improves our customers' business strategy with actionable intelligence. In addition to the details in the surveys themselves, Survey360 enables users to generate interactive reports on demand even without the hassle of coding to interpret their customers' feedback and translate survey results into improvement recommendations.
 

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